NUTRITION OPERATOR (FULL and PART TIME)

Compass Group•Knoxville, TN
•Onsite

About The Position

Crothall Healthcare is hiring full-time and part-time Nutrition Operators at the National Performance Center in Knoxville, Tennessee. The role is responsible for securing patient meal selections and accommodating special requests and needs through telephone or face-to-face interactions. Operators help ensure patient food preferences are met within prescribed diet orders and dietary restrictions, and work with nursing to confirm diet prescriptions and food needs. The posting states that no prior experience is required; prior food service experience is preferred. Paid training is offered. The fixed pay rate is $16.00 per hour. Schedules include Saturdays and Sundays, with some weekdays. Listed shifts are 2:30 p.m.–6:30 p.m., 2:00 p.m.–7:00 p.m., and 6:45 a.m.–3:15 p.m.; every other weekend is required for the latter schedule. Further schedule details are provided upon interview.

Requirements

  • No prior experience is required.
  • Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Nice To Haves

  • Prior food service experience is preferred.

Responsibilities

  • Follow proper telephone etiquette and procedures when interacting with patients, visitors, and healthcare professionals.
  • Offer menu alternatives allowed by prescribed diets, accounting for food allergies and sensitivities and cultural, ethnic, and religious preferences.
  • Respond to patient needs and promptly resolve concerns or complaints, or report when supervisor assistance is needed.
  • Comply with dietary restrictions for special and modified diets while meeting food preferences within diet order limitations.
  • Coordinate with nursing to ensure patient diet prescriptions are accurate and food needs are met.
  • Follow facility confidentiality and patient rights policies, including HIPAA policies and procedures.
  • Comply with federal, state, and local health and sanitation regulations and department sanitation procedures.
  • Follow HACCP guidelines when assembling and distributing food supplies to ensure food quality and safety.
  • Complete required daily, weekly, and monthly reports on time in accordance with corporate policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Paid training.
  • Retirement Plan.
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Voluntary Critical Illness Insurance, Accident Insurance, and Hospital Indemnity Insurance.
  • Legal Services.
  • Choice Auto and Home Program.
  • For full-time positions: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
  • Associates may be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws.
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