Nutrition Assistant II

CommonSpirit Health•Omaha, NE

12d

About The Position

The Nutrition Assistant helps deliver high-quality, safe, and efficient food services to patients and staff at CHI Health Lakeside. The role includes preparing and delivering meal trays, assisting with food preparation, maintaining cleanliness and food safety, and interacting with patients about dietary needs. The Nutrition Assistant contributes to a positive dining experience through attention to detail, food safety knowledge, and customer service. The position prepares and serves food according to menus and dietary requirements using kitchen utensils and equipment. It requires knowledge of recipe ingredients to answer food-allergy questions, compliance with healthcare foodservice standards and procedures, monitoring food temperatures, preventing cross-contamination, following personal hygiene requirements, and properly labeling and storing food and equipment. The role also ensures appropriate portions and attractive presentation, provides service recovery, and escalates concerns to leadership when needed. Depending on assignment, duties may include following therapeutic diet and allergy guidelines; using production tools or electronic meal tallies; explaining basic therapeutic diets and menus; collecting and communicating patient food preferences; using diet-office software and electronic health records to review diet orders and nutritional reports; and cleaning equipment and work areas.

Requirements

At least one year of food service experience.

Nice To Haves

High school graduate in General Studies or a High School GED in General Studies.
Customer service experience.

Responsibilities

Prepare and serve food according to menus and patient dietary requirements using required kitchen utensils and equipment.
Know recipe ingredients to respond to food allergy questions and requests.
Follow healthcare foodservice standards, regulations, guidelines, and procedures, including monitoring food temperatures during cooking, holding, and storage.
Prevent food cross-contamination and comply with personal hygiene requirements.
Label food products properly and store food, equipment, and machinery according to regulations and facility guidelines.
Follow organizational standards and guidelines to provide a high-quality patient and customer experience.
Ensure proper meal portions and attractive presentation.
Provide service recovery and escalate issues to leadership as needed.
Follow therapeutic diet modifications and allergy restrictions for patient meal trays, nourishment, snacks, and supplements, as assigned.
Use production tools or electronic meal tallies and differentials for food preparation, as assigned.
Explain basic therapeutic diet orders and menus and respond to questions from patients and family members.
Escalate additional patient nutrition questions or needs to appropriate clinical support team members.
Collect patient food preferences and ensure compliance with prescribed diet orders.
Communicate food preferences to the kitchen for menu planning in a timely manner.
Operate electronic diet-office software and tools according to established procedures and protocols.
Use electronic health records to access patient diet orders and nutritional reports.
Clean equipment and work areas, including the tray line, equipment, coolers, and office area, and empty trash cans.