Office Assistant II, Nutrition Services

Christiana Care Health Services•Wilmington, DE

1d•Onsite

About The Position

ChristianaCare's Nutrition Services team in Newark, Delaware, seeks a detail-oriented, adaptable, and highly organized Medical Office Assistant II with strong communication skills and the ability to proactively solve problems in a fast-paced environment. The team supports patients with a wide range of nutrition needs through personalized counseling, education, and support. The assistant is a key patient contact and helps coordinate scheduling, communication, and administrative support in a multidisciplinary healthcare setting. The role manages patient interactions, scheduling, records, referrals, insurance verification, and payments, including day-end reconciliation. It also involves training staff, handling inventory, coordinating testing and appointments, supporting administrative tasks, ensuring safety compliance, and maintaining professionalism while performing other related duties as needed. The position is part-time and scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

High school graduate or GED.
Two years of experience in a medical office setting.
Strong communication skills.
Detail-oriented, adaptable, and highly organized.
Ability to proactively solve problems in a fast-paced environment.

Nice To Haves

Three years of experience in a medical office setting.

Responsibilities

Manage patient interactions.
Schedule appointments and coordinate testing.
Maintain patient records and referrals.
Verify insurance and process payments, including day-end reconciliation.
Train staff.
Handle inventory.
Support administrative tasks.
Ensure safety compliance.
Maintain professionalism and perform other related duties as needed.

Benefits

Medical, dental, vision, and life insurance coverage from the first day.
Caregivers earning under $50,000 pay no paycheck premiums for medical and prescription coverage.
Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers, in-office or virtual.
Unlimited urgent care visits at GoHealth facilities.
32 days of paid time off annually, including 7 major holidays, with options to roll over or cash out unused time.
Up to $5,250 per year in tuition reimbursement.
Fertility care through Progyny and free maternity education and support.
Up to $5,000 in adoption assistance.
12 weeks of paid parental leave after one year of service.
Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee assistance program.