Nutrition Assistant II
About The Position
The Nutrition Assistant II participates in and supports healthcare food service operations at Baylor St. Luke’s Medical Center. The role works with facility staff to provide optimal nutritional care and excellent customer service to patients, guests, and staff. It follows the diet manual handbook and diet spreadsheets to ensure therapeutic meals comply with prescribed diet orders. The position prepares and serves food according to menus and dietary requirements, using required kitchen utensils and equipment. It follows foodservice standards and procedures for food temperatures, preventing cross-contamination, personal hygiene, product labeling, and safe storage of food, equipment, and machinery. It also supports a high-quality patient and customer experience through accurate meal portions, appealing presentation, and service recovery, escalating concerns to leadership when needed. Depending on assignment, duties may include supporting therapeutic diet and allergy requirements; using meal tallies or other production tools; explaining basic diet orders and menus; collecting and relaying patient food preferences; using diet-office software and electronic health records; and cleaning equipment and work areas.
Requirements
- One year of food service experience.
Nice To Haves
- High school diploma.
- Customer service experience.
Responsibilities
- Prepare and serve food in accordance with menus and dietary requirements, using required kitchen utensils and equipment.
- Maintain knowledge of recipe ingredients to answer food-allergy questions or requests.
- Monitor and maintain food temperatures during cooking, holding, and storage; prevent cross-contamination; and follow personal hygiene requirements.
- Label food products correctly and store food, equipment, and machinery according to regulations and facility guidelines.
- Ensure accurate meal portions and appealing presentation, provide service recovery, and escalate issues to leadership as needed.
- Follow therapeutic diet modifications and allergy restrictions for patient meal trays, nourishment, snacks, and supplements, as assigned.
- Use and follow production tools or electronic meal tallies and differentials for food preparation, as assigned.
- Explain basic therapeutic diet orders and menus, respond to patient and family questions, and refer additional nutrition questions or needs to appropriate clinical support staff, as assigned.
- Collect patient food preferences and relay them to the kitchen for timely menu planning while ensuring compliance with prescribed diet orders, as assigned.
- Operate electronic diet-office software and tools according to established procedures and protocols, as assigned.
- Navigate electronic health records to access patient diet orders and nutritional reports, as assigned.
- Clean equipment and work areas, including the tray line, equipment, coolers, and office area, and empty trash cans, as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
