Nutrition Assistant II

CommonSpirit Health•Houston, TX

11d

About The Position

The Nutrition Assistant II participates in and supports healthcare food service operations, working with facility staff to provide optimal nutritional care and excellent customer service to patients, guests, and staff. The role follows the diet manual handbook and diet spreadsheets to ensure meals comply with prescribed therapeutic diet orders. The position prepares and serves food according to menus and dietary requirements, using required kitchen utensils and equipment. It follows foodservice standards and procedures for food safety, allergy awareness, hygiene, food temperatures, labeling, storage, and prevention of cross-contamination. The Nutrition Assistant II also supports a high-quality patient and customer experience through accurate meal portions, appealing presentation, and service recovery, escalating concerns to leadership when needed. Depending on assigned duties, the role may support therapeutic diet and allergy requirements; use production tools or electronic meal tallies; explain basic diet orders and menus; collect and communicate patient food preferences; use diet office software and electronic health records; and clean foodservice equipment and work areas.

Requirements

One year of food service experience.

Nice To Haves

High school diploma.
Customer service experience.

Responsibilities

Prepare and serve food according to menus and dietary requirements using required kitchen utensils and equipment.
Maintain knowledge of recipe ingredients to answer food allergy questions or requests.
Follow foodservice standards, regulations, guidelines, and procedures, including monitoring food temperatures during cooking, holding, and storage.
Prevent cross-contamination and meet personal hygiene requirements.
Label food products properly and store food, equipment, and machinery according to regulations and facility guidelines.
Follow organizational standards and guidelines to provide a high-quality patient and customer experience.
Ensure meals are portioned properly and presented attractively.
Provide service recovery and escalate issues to leadership as needed.
Follow therapeutic diet modifications and allergy restrictions for patient meal trays, nourishment, snacks, and supplements, as assigned.
Use and follow production tools or electronic meal tallies and differentials for food preparation, as assigned.
Explain basic therapeutic diet orders and menus, respond to patient and family questions, and escalate additional nutrition questions or needs to appropriate clinical support team members.
Collect patient food preferences, ensure they comply with prescribed diet orders, and communicate them to the kitchen in a timely manner.
Operate electronic diet office software and tools according to established procedures and protocols, as assigned.
Navigate electronic health records to access patient diet orders and nutritional reports, as assigned.
Clean equipment and work areas, including tray lines, equipment, coolers, and office areas, and empty trash cans.