Nutrition Assistant II
About The Position
The Nutrition Assistant II helps deliver high-quality, safe, and efficient food services to patients and staff at CHI Health Lakeside. The role includes preparing and delivering meal trays, assisting with food preparation, maintaining cleanliness and food safety, and interacting with patients about dietary needs. The position requires close attention to detail, food safety knowledge, and customer service to support a positive dining experience. The Nutrition Assistant prepares and serves food according to menus and dietary requirements, using kitchen utensils and equipment, and maintains knowledge of recipe ingredients to answer questions about food allergies. The role follows healthcare foodservice standards and procedures for temperature monitoring, preventing cross-contamination, personal hygiene, food labeling, and storage of food, equipment, and machinery. It also supports a high-quality patient and customer experience through accurate portioning, appealing presentation, service recovery, and escalation of issues to leadership when needed. Depending on assignment, responsibilities may also include following therapeutic diet and allergy guidelines; using production tools or electronic meal tallies; explaining basic therapeutic diets and menus; collecting and communicating patient food preferences; operating diet office software and accessing electronic health records for diet orders and nutrition reports; and cleaning equipment and work areas.
Requirements
- One year of food service experience.
- No additional qualification is specified under “None, upon hire.”
Nice To Haves
- High school graduate in General Studies, upon hire, or a high school GED in General Studies, upon hire.
- Customer service experience.
Responsibilities
- Prepare and serve food according to menu and dietary requirements using required kitchen utensils and equipment.
- Maintain knowledge of recipe ingredients to respond to food allergy questions or requests.
- Monitor and maintain food temperatures during cooking, holding, and storage; prevent cross-contamination; follow personal hygiene requirements; and ensure proper food labeling and storage.
- Follow organizational standards to provide a high-quality patient and customer experience, including accurate meal portioning and appealing presentation.
- Provide service recovery and escalate issues to leadership as needed.
- Follow therapeutic diet modifications and allergy restrictions for patient meal trays, nourishment, snacks, and supplements, as assigned.
- Use printed or electronic production tools and meal tallies or differentials for food preparation, as assigned.
- Explain basic therapeutic diet orders and menus, respond to patient and family questions, and escalate additional nutrition questions or needs to appropriate clinical support team members, as assigned.
- Collect patient food preferences and communicate them to the kitchen in a timely manner while ensuring compliance with prescribed diet orders, as assigned.
- Operate electronic diet office software and tools according to established procedures and protocols, as assigned.
- Navigate electronic health records to access patient diet orders and nutritional reports, as assigned.
- Clean equipment and work areas, including tray lines, equipment, coolers, and office areas, and empty trash cans.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
