Nursing Staffing Coordinator (Per Diem, Days)

Nicklaus Children's Hospital•Miami, FL

About The Position

The Nursing Staffing Coordinator is responsible for coordinating staffing needs to ensure adequate coverage for quality care across all shifts, working closely with Leaders. The role assesses staffing needs proactively and shift to shift, prepares staffing information, communicates shortages, overages, and changes, and contacts staff when additional or reduced support is needed. It also supports staffing and payroll processes, responds to employee scheduling inquiries, maintains staffing-system functions, and works with nursing staff, supervisors, and other departments.

Requirements

  • Previous clerical experience.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Knowledge of TM&E and pay policies.
  • Ability to maintain confidentiality of sensitive and private employee information.
  • Knowledge of computers and printers, and/or ability to learn appropriate software applications.
  • Ability to work within a team and serve as a model of teamwork.
  • Ability to make independent decisions and use problem-solving skills when necessary.
  • Ability to remain calm and manage high-stress situations.
  • Ability to deal tactfully with personnel, visitors, and government agencies or personnel.

Nice To Haves

  • High school education or equivalent.
  • Experience in a healthcare setting.
  • Staffing experience.
  • Customer service experience.

Responsibilities

  • Accurately record staffing and nursing pay practices, including ESP, LOA, jury duty, and bereavement, in a computerized system.
  • Assess and evaluate staffing needs proactively and shift to shift to provide 24-hour coverage.
  • Answer employee calls regarding staffing and scheduling functions.
  • Prepare staffing information in a timely manner and communicate with Leaders so they can make staffing decisions.
  • Communicate staffing shortages, overages, and changes to the Leader and contact staff if additional or less support is needed.
  • Attend bed control meetings.
  • Edit Kronos transactions in a timely manner and in accordance with payroll department guidelines.
  • Prepare payroll correction and ESP forms when necessary.
  • Consult with nursing department staff and supervisors concerning staffing and scheduling needs to reduce or eliminate problems.
  • Develop and maintain a good working rapport with interdepartmental personnel and other facility departments.
  • Confirm nursing department employees’ licenses or certifications and current standing with state-approved agencies as needed.
  • Handle requests for off and on-call schedules.
  • Manage staffing system functions using Clairvia Web/Client.
  • Monitor, update, and track acuity every four hours as needed.
  • Run Clairvia and Kronos reports as requested.
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