Administrator

CareOne•Brookline, MA

13d

About The Position

The Nursing Home Administrator is responsible for the day-to-day coordination and oversight of the Center in accordance with applicable federal, state, and local standards, guidelines, and regulations governing long-term care facilities. The role aims to ensure the highest degree of quality care for patients and residents. The Administrator directs facility services and programs, oversees policies and procedures, supports department leaders, and represents the facility to government agencies, third-party payers, and other external organizations. The position also oversees quality and safety processes, regulatory surveys and corrective plans, staffing and training, facility maintenance, budgets and financial reporting, resident rights and grievances, census and operating performance, and communication with residents and families.

Requirements

Bachelor's degree in Public Health Administration, Business Administration, or a health-related field.
At least five years of experience in a supervisory capacity in a hospital or long-term care facility.
Current, unencumbered Nursing Home Administrator's license, or eligibility under the employed state's reciprocity licensure requirements.
Ability to make independent decisions.
Ability to deal tactfully with personnel, residents, family members, visitors, government agencies and personnel, and the general public.
Knowledge of reimbursement regulations, nursing policies and procedures, and laws, regulations, and guidelines pertaining to long-term and subacute care administration.
Ability to work harmoniously with and supervise other personnel.
Ability to plan, organize, develop, implement, and interpret facility/company programs, goals, objectives, policies, and procedures needed to provide quality care and maintain sound operations.

Responsibilities

Maintain current written policies and procedures governing facility operations.
Assist department directors with developing and implementing performance evaluations.
Interpret facility policies and procedures to employees, residents, family members, visitors, and government agencies as needed.
Ensure employees, residents, visitors, and the public follow established policies and procedures.
Direct facility services and programs and assume administrative authority, responsibility, and accountability.
Represent the facility in dealings with outside organizations, including government agencies and third-party payers, or designate an authorized representative when unavailable.
Schedule, assist with, and participate in facility meetings, including quality improvement, utilization review, infection control, and risk management meetings.
Inspect the facility routinely to ensure policies and procedures are implemented and followed.
Participate in surveys and inspections conducted by authorized government agencies.
Review and ensure proper submission of plans of correction for deficiencies identified during surveys, and provide copies to the appropriate governing agency and/or corporate staff.
Maintain adequate communication with residents, patients, and their families.
Delegate a responsible staff member to act on the Administrator's behalf during absences.
Assist in recruiting and selecting department directors, supervisors, consultants, and auxiliary personnel.
Consult with department directors about operations and help resolve problems and improve services.
Assist with developing, implementing, and controlling annual budgets and revenue and expense controls.
Review and interpret monthly financial statements with department staff and implement controls to meet budget parameters.
Counsel and discipline personnel fairly, without discrimination, and ensure appropriate documentation.
Maintain working relationships with the medical profession and other health-related facilities and organizations through formal working and transfer agreements.
Ensure appropriate orientation and training or retraining of all staff.
Promote a warm, positive, and calm environment throughout the Center.
Ensure the building and grounds are maintained in good repair.
Review accident and incident reports and ensure an effective accident prevention program for residents, patients, employees, volunteers, and visitors.
Obtain authorization for major equipment, supply, or service purchases in accordance with purchasing policies.
Assist in establishing and maintaining an accounting system that supports efficient operating costs and revenue.
Ensure adequate financial records and cost-report information are submitted to the proper authorities accurately and on time.
Protect residents' rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights, including the right to make complaints.
Review resident complaints and grievances and prepare written reports of actions taken in accordance with Center policies and procedures.
Ensure residents receive care in an environment and manner that maintains or enhances quality of life while respecting the safety and rights of others.
Monitor resident and patient call bells to ensure response times meet Center goals and objectives.
Monitor daily census and census mix for budgetary compliance and operating efficiency.
Monitor, complete, or ensure completion of daily reports, including census, length of stay, admissions and discharges, CQI, DSSI, Press Ganey, staff turnover, payroll analysis, daily staffing and labor, EBITDARM, pharmacy exclusion, workers' compensation lost run, accounts receivable/payable, ADP/Smartlinx, and marketing.