Administrator

Always Best Care Senior Services - Houston, TX•Houston, TX

About The Position

The Home Care Administrator leads, grows, and strengthens non-medical home care operations in the Houston market. This hands-on leadership role combines business acumen with a focus on senior care, operational performance, revenue growth, referral relationships, and excellent experiences for clients, families, and caregivers. The administrator develops growth strategies, improves workflows and operating margins, manages and develops teams, builds referral networks, and ensures compliance with applicable Texas regulations and company standards. Compensation is competitive based on experience, with performance-based incentives.

Requirements

  • Demonstrated leadership experience in non-medical home care, senior care, or a related service-based business.
  • Proven ability to grow revenue, improve operating performance, and lead teams.
  • Strong knowledge of caregiver recruitment, retention, scheduling, client service, and referral development.
  • Excellent communication, organizational, problem-solving, and relationship-building skills.
  • Hands-on, accountable leadership style with a strong focus on results.
  • Familiarity with home care management software, reporting tools, and performance metrics.

Responsibilities

  • Develop and execute strategies and programs to increase client census, revenue, and market share.
  • Streamline workflows, improve scheduling and caregiver utilization, reduce overtime, and strengthen operating margins.
  • Manage, coach, and hold office staff, care coordination personnel, and business development team members accountable for results.
  • Build relationships with hospitals, rehabilitation facilities, assisted living communities, senior living communities, elder law attorneys, geriatric care managers, and other referral partners.
  • Improve client satisfaction, service consistency, communication, and retention.
  • Establish measurable goals, review key performance indicators, and implement action plans to improve results.
  • Ensure adherence to applicable Texas regulations, company policies, documentation standards, and quality expectations.

Benefits

  • Performance-based incentives
  • Opportunity to influence business strategy and operational performance
  • Opportunity to make a meaningful difference in the lives of seniors and their families
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