Nurse Case Manager - Home IV

Palmetto Infusion Careers•Greenville, SC

About The Position

The Nurse Case Manager – Home IV coordinates patient care needs among the home infusion pharmacy, home health agency, hospital, physician office, and managed care providers for patients receiving care at home. The role provides nursing oversight from admission through the end of therapy and communicates patient needs and changes to appropriate personnel. The Nurse Case Manager also teaches patients and caregivers how to manage prescribed home infusion therapies. The position serves Greenville, South Carolina, and surrounding areas, with a schedule of Monday through Friday, 8:00 AM to 5:00 PM. The nurse provides infusion and other skilled nursing care, documents patient care, communicates changes in patient condition, and participates in care coordination, performance improvement, staff orientation, and continuing education. On-call responsibility may be assigned to provide 24-hour availability according to protocols. Employees are expected to protect confidential health information and comply with HIPAA policies and applicable laws, regulations, nursing practice requirements, and company policies. Palmetto Infusion describes its culture as focused on restoring health and hope, collaboration, respect, empathy, belonging, and patient advocacy.

Requirements

High school diploma or equivalent.
Graduate of an accredited school of nursing.
Active Registered Nurse license in the state or states of practice.
At least 1 year of current clinical nursing experience.
BLS certification, or ability to obtain it upon hire.
Proficiency with partner programs such as MS Outlook, Word, and Excel.
Ability to cope calmly with an ambiguous, changing environment while under pressure.
Ability to work as a team member and develop productive, cooperative working relationships with all members of the Palmetto Infusion team.
Ability to meet the physical demands of the job, including occasional lifting or moving of up to 25 pounds.
Ability to drive or ride in transport vehicles as the role may require.

Responsibilities

Coordinate patient care needs among the home infusion pharmacy, home health agency, hospital, physician office, and managed care providers.
Provide nursing oversight from patient admission through the end of therapy and communicate patient needs or changes to appropriate personnel.
Provide infusion and other skilled nursing care, including patient assessment and reassessment, patient and caregiver education, care-plan development and revision, implementation of physician orders, monitoring of patient response, emergency response, and psychosocial support.
Support and coordinate marketing efforts with the sales team.
Complete required patient-care documentation and reports accurately.
Communicate changes in patients’ conditions to supervisors, physicians, and other health care providers, as appropriate.
Maintain knowledge and proficiency in medical practices through continuing education, staff meetings, workshops, and home study.
Participate in the orientation of other staff as requested.
Take on-call responsibility as assigned to provide 24-hour availability according to protocols.
Participate in Performance Improvement processes.
Comply with applicable laws, regulations, nursing practice requirements, company policies, and personnel qualifications.
Uphold the confidentiality of protected health information and follow HIPAA policies.