Technical Solution Sales Consultant - Application Engineer

BAUMUELLER-Nuermont Corp.Alpharetta, GA
Hybrid

About The Position

Join a leading global player in the thriving space of machine manufacturing and motion control products, solutions, and services -including system integration and machine and equipment relocation and installation- for intelligent, high-performing, and efficient industrial machines. Play a significant role in one of the most dynamic and high-tech companies in the automation and servo motors and drives space, contributing to maximizing the productivity and efficiency of major international customers, maximizing their efficiency, performance, and sustainability. Baumueller-Nuermont Corp. (BNC), a wholly owned subsidiary of Baumüller Nürnberg GmbH representing the Baumüller Group in North America, is looking for a Technical Solution Sales Consultant. BNC is a leading manufacturer and solutions provider of intelligent drive and automation systems, bringing digital technologies to industrial manufacturing, transportation, and other market segments to maximize sustainability, circularity, efficiency, and performance. The Technical Solution Sales Consultant will be part of the highly skilled Baumueller-Nuermont Corp. North America sales team, composed of sales executives and applications engineers aimed at maximizing value for Baumüller's customers. The applications engineer will report to the Motion Control Applications Engineers' Team Leader and will work in partnership with the North American sales executives and applications engineers. The ultimate aim of the applications engineer is to maximize value for Baumüller's customers by becoming a trusted advisor while expanding Baumüller's solution scope and increasing revenues and profitability. As a critical contributor to the North American sales team, the applications engineer will apply all of their expertise and best-in-class consultative practices to support customers and sales executives around the customer's application, Baumüller's product portfolio — servo motors and drives, process control, dimensioning, simulation, configuration and programming software, and others — and Industry 4.0. To make Baumüller's customers' machines more intelligent, efficient, and sustainable, the applications engineer will collaborate with the sales executive and the customer to define Baumüller's best motion control solution and, depending on the customer's need, the best solution delivery approach. Working with Baumüller's headquarters and across functional and geographical teams, the applications engineer will also contribute to further developing the knowledge that Baumüller North America has about the customer's application, motion control solutions and architectures, and Baumüller's product portfolio.

Requirements

  • High-performance leader.
  • Renowned for meeting or exceeding targets and objectives.
  • Proven ability to network and build relationships across functions and geographies.
  • Internal and external trusted advisor.
  • Strong team player.
  • Excellent written and oral communication skills, required to communicate with team members, other departments, upper management, and customers of the company's products.
  • Master the management of industrial hardware and software products integrated into solutions with a strong service component sold to customers through a consultative value-selling approach.
  • Be an expert in the application engineering process and tools, understanding the complexity of managing solutions that integrate industrial hardware and software products into a unique customer offer.
  • Exceptional analytical and conceptual thinking skills.
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • High level of comfort with technology and its development.
  • Excellent planning, organizational, problem-solving, time management, and communication skills.
  • Excellent documentation skills.
  • In-depth knowledge of the product portfolio, industrial machine applications, customer needs and pain points, and the digital transformation of industrial segments.
  • Experience creating detailed reports and presentations for customers, sales executives, and key stakeholders.
  • A track record of successfully making and keeping commitments.
  • Care. Connect. Challenge. Commit.
  • Demonstrated track record of success in a similar role at similar companies or industrial machine manufacturers.
  • Seven years of professional experience, with a minimum of three years in the motion control space, is required.
  • A deep understanding of industrial machine applications, preferably in the plastics segment, is advantageous.
  • Previous experience with motion control products and solutions is a must.
  • Mastery of the digitalization of industrial segments and Industry 4.0 is a must.
  • Bachelor's degree in Electrical, Electronic, or Mechanical Engineering.
  • Proficiency in the English language.

Nice To Haves

  • Prior experience with process control products and solutions is preferred.
  • Experience using best-in-class consultative practices, managing strategic customers, delivering motion control solutions, and transferring knowledge is desired.
  • Understanding of industrial machine manufacturers' processes and business needs is desired.

Responsibilities

  • Become Baumüller's customers' trusted advisor by identifying customer needs and pain points. Understand, define, and communicate how Baumüller can maximize value for the customer by providing motion control solutions.
  • Using a best-in-class consultative approach, advise customers about the best Baumüller motion control solution for their machines. Define the motion control solution and the solution's architecture. Identify the products needed and size them.
  • Define the solution and bill of materials to the tendering team to generate customer price proposals.
  • Document customers' feedback and respond to product suggestions.
  • Meet with clients and other key stakeholders. Support sales executives in sales calls, visits, and price proposal presentations. Support the sales team by providing product information and demos. Drive the development of product and solution demonstrations and lead their presentation to customers and all other stakeholders.
  • Lead the execution of motion control solution proofs of concept or prototypes for customers.
  • Assist the sales executive and the customer in defining and executing the delivery of the solution.
  • Drive the internal transfer of knowledge about customer value, machine applications, motion control solutions, and product portfolio through constant interaction, periodic webinars, internal meetings, white papers, and other means.
  • Support the generation of commercial leads by assisting sales in delivering thought-leadership papers highlighting the values, benefits, and features of Baumüller's product portfolio.
  • Transfer knowledge to and from the central Baumüller organization.
  • Demonstrate technical understanding at trade shows and trade organization meetings by assisting when required or proactively delivering technical presentations.
  • Research and suggest new product development and refinements for existing products.
  • Remain abreast of the latest motion control and Industry 4.0 trends and technology.
  • Be a passionate services champion.
  • Be an expert in the customer's machine, the technology, and the market segment.
  • Be the account executive's sales partner.
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