Solution Consultant

Rhapsody • Dallas, TX

1d

About The Position

Rhapsody is seeking a strategic, consultative professional to drive growth across its healthcare integration and interoperability solutions. The role identifies and qualifies integration opportunities, understands customers’ interoperability challenges, and develops tailored solution strategies that demonstrate the value of Rhapsody’s platform. Areas of focus include legacy interface modernization, API-driven data exchange, and standards-based messaging such as HL7 and FHIR.

The Solution Consultant leads collaborative discovery with healthcare stakeholders, translating clinical, operational, and technical goals into integration strategies. As a trusted advisor and product champion, this person aligns platform capabilities with customer requirements to accelerate adoption, streamline data workflows, and strengthen Rhapsody’s position in the interoperability marketplace. The position also supports customer relationships, sales opportunities, product adoption, and industry events.

Rhapsody describes itself as an AI-first company and expects team members to adopt AI tools, explore ways to improve efficiency and innovation, and maintain quality, security, and ethical responsibility. The role includes using AI tools in daily workflows and developing reusable approaches that improve output quality and delivery speed.

Requirements

• At least 5 years of experience in technical business analysis, sales engineering, or pre-sales solutions roles.
• Bachelor’s degree or advanced degree.
• Deep knowledge of SaaS, cloud, integrations, and middleware.
• Proven experience with complex SaaS enterprise pre-sales and post-sales.
• Conversant in a consultative sales approach.
• Experience working with large customer IT delivery teams, procurement, and CIOs.
• Understanding of the general mindset of healthcare professionals and the value of technology in delivering patient care.
• Ability to tell a compelling story that connects a solution to a customer problem and helps prospects envision using it, through written, visual, and verbal communication.
• Proven experience designing and delivering value-based demonstrations that focus on customer business outcomes, quantify impact such as ROI, cost savings, time to value, and clinical or operational improvements, and connect each demonstrated capability to a specific customer challenge.
• Team-oriented and results-driven.
• Daily hands-on experience with AI tools such as ChatGPT, Gemini, Claude, Cursor, or Replit to speed up discovery preparation, account research, demo builds, and RFP responses.
• Proven ability to rapidly build AI-assisted prototypes, custom demos, or proof-of-concept workflows using AI coding assistants and low-code/no-code tools.
• Working knowledge of how large language models and AI agents operate, including prompt engineering, retrieval-augmented generation (RAG), and agentic workflows.
• Familiarity with emerging AI interoperability standards such as Model Context Protocol (MCP), and with how AI agents securely access healthcare data through APIs and FHIR.
• Ability to clearly explain AI capabilities, limitations, and risks—including data privacy, HIPAA, security, governance, and accuracy—to technical and executive audiences.
• A track record of introducing tools, processes, or ideas that measurably improved how a team works, sells, or serves customers.
• Curiosity and commitment to continuous learning about AI developments and translating them into customer value.

Nice To Haves

• Deep knowledge and experience with integration engine software, use cases, varied message formats, and configuration options.

Responsibilities

• Develop and assist in delivering high-impact presentations and product demonstrations to potential customers, including senior executives and technical and IT stakeholders.
• Position and sell the value of the Rhapsody platform.
• Assist with discovery calls, product demonstrations, and solution exploration.
• Develop and maintain a high level of functional understanding of the platform.
• Participate dynamically in meetings with senior internal communication and digital experience executives.
• Make informed recommendations and provide best-practice input on product fit for opportunities.
• Help account executives customize and optimize competitive positioning for key sales opportunities.
• Liaise with product management, product marketing, technical solutions, and technical services teams.
• Transfer knowledge to customer success teams during onboarding kickoff.
• Lead the selection of proof-of-concept programs with large enterprise prospects.
• Assist with responses to and positioning for RFPs and RFIs.
• Maintain positive relationships with decision-makers in existing accounts and expand relationships across levels and departments.
• Identify new sales opportunities through consultative collaboration with existing customers and build relationships with potential clients.
• Partner with marketing on corporate initiatives related to product and service introduction and adoption.
• Represent the company at trade shows, technology forums, and other events to build relationships and brand awareness.
• Integrate AI tools into daily workflows, using them by default for tasks such as preparation, prototyping, testing, debugging, and RFP responses, and develop reusable prompts and patterns.
• Improve efficiency and output quality over time by combining AI with real-world signals and iterating on workflows to reduce rework and increase delivery speed.

Benefits

• Commission program with target variable compensation of $40,000 based on achievement of sales quota.
• Comprehensive benefits package, including health coverage, retirement savings, paid time off, and other programs designed to support overall well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level