Solution Consultant

Rhapsody • Los Angeles, CA

1d • $95,000 - $130,000

About The Position

Rhapsody is seeking a strategic, consultative professional to drive growth across its healthcare integration and interoperability solutions. The role identifies and qualifies integration opportunities, understands customer interoperability challenges, and develops tailored solution strategies that demonstrate the value of Rhapsody’s platform. Solutions may address legacy interface modernization, API-driven data exchange, and standards-based messaging such as HL7 and FHIR.

The Solution Consultant leads collaborative discovery with healthcare stakeholders, translating clinical, operational, and technical goals into integration strategies. Serving as a trusted advisor and product champion, this person aligns platform capabilities with customer needs to encourage adoption, streamline data workflows, and strengthen Rhapsody’s presence in the interoperability marketplace.

Rhapsody describes itself as an AI-first company and expects team members to adopt AI tools, explore ways to improve efficiency and innovation, and maintain quality, security, and ethical responsibility. The role uses AI tools in its work to support discovery preparation, account research, demonstrations, prototypes, and RFP responses.

Requirements

• At least 5 years of experience in technical business analysis, sales engineering, or pre-sales solutions roles.
• Bachelor's or advanced degree.
• Deep knowledge of SaaS, cloud, integrations, and middleware.
• Proven experience with complex SaaS enterprise pre-sales and post-sales.
• Conversant in a consultative sales approach.
• Experience working with large customer IT delivery teams, procurement, and CIOs.
• Understanding of the general mindset of healthcare industry professionals and the value of technology in patient care.
• Ability to tell a compelling story connecting a solution to a problem so prospects can visualize its use, in written, visual, and verbal formats.
• Proven experience designing and delivering value-based demonstrations that lead with customer business outcomes, quantify impact, and connect demonstrated capabilities to specific customer challenges.
• Team-oriented and results-driven.
• Daily, hands-on experience using AI tools such as ChatGPT, Gemini, Claude, Cursor, and Replit to accelerate discovery preparation, account research, demo builds, and RFP responses.
• Ability to rapidly build AI-assisted prototypes, custom demonstrations, or proof-of-concept workflows using AI coding assistants and low-code/no-code tools.
• Working knowledge of large language models and AI agents, including prompt engineering, retrieval-augmented generation (RAG), and agentic workflows.
• Familiarity with emerging AI interoperability standards such as Model Context Protocol (MCP), and with how AI agents securely access healthcare data through APIs and FHIR.
• Ability to explain AI capabilities, limitations, and risks—including data privacy, HIPAA, security, governance, and accuracy—to technical and executive audiences.
• A track record of introducing tools, processes, or ideas that measurably improved team work, sales, or customer service.
• Natural curiosity and commitment to continuous learning about AI developments and translating them into customer value.

Nice To Haves

• Deep knowledge and experience with integration engine software, use cases, varied message formats, and configuration options.

Responsibilities

• Develop and assist in delivering high-impact presentations and product demonstrations to potential customers, including senior executives and technical and IT stakeholders.
• Position and sell the value of the platform.
• Assist with discovery calls, product demonstrations, and solution exploration.
• Develop and maintain a high level of functional understanding of the platform.
• Participate in meetings with senior internal communication and digital experience executives.
• Make informed recommendations and provide best-practice input on product fit for opportunities.
• Help account executives customize and optimize competitive positioning for key sales opportunities.
• Liaise with product management, product marketing, technical solutions, and technical services teams.
• Conduct knowledge transfer to customer success teams during onboarding kickoffs.
• Lead the selection of proof-of-concept programs with large enterprise prospects.
• Assist with responses to and positioning for RFPs and RFIs.
• Maintain positive relationships with decision-makers in existing accounts and expand relationships across levels and departments.
• Uncover new sales opportunities through consultative collaboration with existing customers and build relationships with potential clients.
• Partner with marketing on corporate initiatives related to product and service introduction and adoption.
• Represent the company at trade shows, technology forums, and other events to build relationships and increase brand awareness.
• Integrate AI tools into daily workflows, using them by default for tasks such as preparation, prototyping, and response development, and build reusable prompts and patterns.
• Improve efficiency and output quality by combining AI with real-world signals and iterating on workflows to reduce rework and increase delivery speed.

Benefits

• Health coverage.
• Retirement savings.
• Paid time off.
• Other programs designed to support overall well-being.
• Commission program with target variable compensation of $40,000 based on achievement of sales quota.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level