Solution Consultant

Rhapsody • Dallas, TX

1d • $95,000 - $130,000

About The Position

Rhapsody is seeking a strategic, consultative professional to drive growth across its healthcare integration and interoperability solutions. The role identifies and qualifies integration opportunities, understands organizations’ interoperability challenges, and designs tailored solution strategies that demonstrate the value of Rhapsody’s platform. This includes legacy interface modernization, API-driven data exchange, and standards-based messaging such as HL7 and FHIR.

The Solution Consultant leads collaborative discovery with healthcare stakeholders, translating clinical, operational, and technical goals into integration strategies. Acting as a trusted advisor and product champion, the role aligns platform capabilities with customer requirements to accelerate adoption, streamline data workflows, and strengthen Rhapsody’s position in the interoperability marketplace.

Rhapsody describes itself as an AI-first company and expects team members to adopt AI tools, explore ways to improve efficiency and innovation, and maintain quality, security, and ethical responsibility. The role uses AI tools in daily workflows and iterates on AI-enabled processes to improve output quality and delivery speed.

Requirements

• At least 5 years of experience in technical business analysis, sales engineering, or pre-sales solutions roles.
• Bachelor’s or advanced degree.
• Deep knowledge of SaaS, cloud, integrations, and middleware.
• Proven experience with complex enterprise SaaS pre-sales and post-sales.
• Familiarity with a consultative sales approach.
• Experience working with large customer IT delivery teams, procurement, and CIOs.
• Understanding of healthcare professionals’ general mindset and the value of technology in patient care delivery.
• Ability to tell a compelling story that connects a solution to a problem and helps prospects envision using it, through written, visual, and verbal communication.
• Experience designing and delivering value-based demonstrations centered on customer business outcomes, quantifying impact such as ROI, cost savings, time to value, and clinical or operational improvements, and connecting each demonstrated capability to a customer challenge.
• Team-oriented and results-driven.
• Daily, hands-on experience with AI tools such as ChatGPT, Gemini, Claude, Cursor, or Replit to accelerate discovery preparation, account research, demo creation, and RFP responses.
• Ability to rapidly build AI-assisted prototypes, custom demonstrations, or proof-of-concept workflows using AI coding assistants and low-code or no-code tools.
• Working knowledge of large language models and AI agents, including prompt engineering, retrieval-augmented generation (RAG), and agentic workflows.
• Familiarity with emerging AI interoperability standards such as Model Context Protocol (MCP), and with how AI agents securely access healthcare data through APIs and FHIR.
• Ability to clearly explain AI capabilities, limitations, and risks—including data privacy, HIPAA, security, governance, and accuracy—to technical and executive audiences.
• A track record of introducing tools, processes, or ideas that measurably improved how a team works, sells, or serves customers.
• Natural curiosity and commitment to continuous learning about AI developments and translating them into customer value.

Nice To Haves

• Deep knowledge and experience in integration engine software, use cases, varied message formats, and configuration options.

Responsibilities

• Develop and assist in delivering high-impact presentations and product demonstrations to potential customers, including senior executives and technical and IT stakeholders.
• Position and sell the value of the platform.
• Assist with discovery calls, product demonstrations, and solution exploration.
• Develop and maintain a high level of functional understanding of the platform.
• Participate in meetings with senior internal communication and digital experience executives.
• Make informed recommendations and provide best-practice input on product fit for opportunities.
• Help account executives customize and optimize competitive positioning for key sales opportunities.
• Liaise with product management, product marketing, technical solutions, and technical services teams.
• Conduct knowledge transfer to customer success teams during onboarding kickoff.
• Lead the selection of proof-of-concept programs with large enterprise prospects.
• Assist with responses and positioning for RFPs and RFIs.
• Maintain positive relationships with decision makers in existing accounts and expand relationships across levels and departments.
• Uncover sales opportunities with existing customers through a consultative, collaborative approach and build relationships with potential clients.
• Partner with marketing on corporate initiatives related to product and service introduction and adoption.
• Represent the company at trade shows, technology forums, and other events to build relationships and increase brand awareness.
• Integrate AI tools into daily workflows by default, including for tasks such as preparation, testing, debugging, and creating reusable prompts and patterns tailored to the codebase.
• Improve efficiency and output quality over time by combining AI with real-world signals and iterating on workflows to reduce rework and increase delivery speed.

Benefits

• Comprehensive benefits package, including health coverage, retirement savings, paid time off, and other programs designed to support overall well-being.
• Eligible for Rhapsody’s commission program, with target variable compensation of $40,000 based on achievement of sales quota.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level