North America Maintenance and Services Lead
About The Position
The M&S Procurement Lead leads end-to-end execution of the Manufacturing Services program for the United States and Canada, ensuring service excellence, spend consolidation, and measurable value outcomes. The role is the single point of accountability for program commitments across customer satisfaction (CSAT), turnaround time (TAT), spend productivity, and value deliverables, and aligns regional strategy with plant-level execution. The position identifies and executes cost-saving opportunities, manages a savings pipeline, delivers savings targets across Maintenance & Services spend, and improves payment terms and inventory optimization. It leads sourcing across Maintenance & Services categories, promotes spend consolidation and preferred-supplier utilization, supports contract negotiations and supplier agreements, and ensures procurement compliance and governance. The lead drives adoption of procurement processes and tools, partners with plant, engineering, manufacturing, and finance teams, leads change management, and aligns regional strategy with local plant execution. The role manages strategic supplier relationships, supplier performance, accountability, long-term value creation, and continuous improvement. The position owns service excellence metrics, targets more than 95% TAT compliance, improves CSAT, and drives guided buying and catalog adoption. It leads governance meetings, manages escalations and key sourcing initiatives, coaches team members, and drives annual business targets and performance goals.
Requirements
- Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
- At least 4 years of relevant work experience in the job description.
Nice To Haves
- 12–18+ years in sourcing.
- Experience in MRO and services categories.
- Strong background in services delivery and transformation programs.
- Proven ability to deliver savings and working capital impact.
- Experience leading high-performing teams.
- Experience in food manufacturing or a large engineering or automotive manufacturing organization.
- Experience dealing with aggregators.
Responsibilities
- Lead end-to-end execution of the Manufacturing Services program for the United States and Canada.
- Ensure service excellence, spend consolidation, and measurable value outcomes.
- Account for program commitments across CSAT, TAT, spend productivity, and value deliverables.
- Align regional strategy with plant-level and local plant execution.
- Identify and execute cost-saving opportunities, build and manage the savings pipeline, and deliver savings targets across Maintenance & Services spend.
- Improve payment terms and optimize inventory.
- Lead sourcing initiatives across Maintenance & Services categories.
- Drive spend consolidation and preferred supplier utilization.
- Support contract negotiations and supplier agreements, and ensure procurement compliance and governance.
- Drive adoption of procurement processes and tools and lead change management initiatives.
- Partner with plant, engineering, manufacturing, and finance teams.
- Manage strategic supplier relationships and drive supplier performance, accountability, long-term value creation, and continuous improvement.
- Own service excellence metrics, deliver greater than 95% TAT compliance, improve CSAT, and promote guided buying and catalog adoption.
- Lead internal and external governance meetings, manage escalations and key sourcing initiatives, and coach team members.
- Drive annual business targets and performance goals.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
