North America Emergency Response Business Development Manager (Remote)

Arclin Career•Alpharetta, GA

12d•Remote

About The Position

Arclin is seeking a North America Emergency Response Business Development Manager to support the growth and continued leadership of its Nomex® and Kevlar® Personal Protection business across the United States and Canada. This highly visible, customer-facing role works directly with fire departments, distributors, dealers, PPE stakeholders, and industry organizations to strengthen relationships, influence protective-equipment specifications, identify growth opportunities, and increase awareness and adoption of Nomex® and Kevlar® protection solutions. The role focuses particularly on firefighter applications, including turnout gear, protective hoods, station wear, and wildland firefighting systems. The position is remote and U.S.-based, covers the United States and Canada, and requires approximately 50% travel. The successful candidate will bring a strong understanding of the fire-service community and firefighter PPE market, and the ability to build trusted relationships. Deep technical fiber or fabric expertise is not required at the outset; understanding firefighters, their equipment and requirements, and the marketplace dynamics surrounding protective-equipment decisions is more important. Success requires becoming a trusted resource within the fire-service community, understanding the priorities of firefighters and PPE decision-makers, and using those relationships to protect existing business while creating growth opportunities. The role calls for combining fire-service credibility with commercial instinct and influencing the market while respecting existing manufacturer, distributor, and partner relationships across the firefighter PPE value chain.

Requirements

Meaningful experience within the fire service, firefighter PPE, emergency response, protective apparel, or a related safety market.
Strong understanding of the fire-service community and firefighter PPE market.
Ability to build credibility with firefighters and other end users while navigating complex channel and marketplace relationships.
Strong presentation, communication, influencing, and relationship-building skills.
Ability to translate technical information into practical, credible discussions with end users.
Ability to travel approximately 50% across the United States and Canada.

Nice To Haves

Direct fire-service experience, such as current, former, or retiring firefighter, fire officer, training leader, or PPE committee participant.
Sales, business development, or account management experience.
Established relationships within the fire-service, PPE, distributor/dealer, or emergency-response community.
Working knowledge of firefighter PPE and protective systems, including turnout gear, hoods, station wear, wildland protection, specifications, tenders, and wear trials.
Bachelor's degree; an equivalent combination of fire-service leadership, industry expertise, technical credentials, and commercial experience will be considered.

Responsibilities

Develop and execute a North American business-development and end-user engagement strategy focused on key fire departments, distributors, dealers, and industry stakeholders.
Build trusted relationships with fire-service leaders, PPE committees, specifiers, distributors, and other key market influencers.
Engage priority fire departments during PPE evaluations, wear trials, tenders, and specification processes to strengthen the position of Nomex® and Kevlar® solutions.
Support existing business and share protection, as well as new growth opportunities, particularly in station wear, protective hoods, wildland firefighting, and emerging protection applications.
Develop relationships with key distributors and coordinate effectively across the broader firefighter PPE value chain.
Understand firefighter needs, equipment requirements, protective systems, and relevant market dynamics, and translate those insights into commercial opportunities.
Provide actionable market intelligence regarding customer needs, competitive activity, emerging requirements, specifications, and market trends.
Partner with Sales, Marketing, Technology, Product, and other internal teams to connect end-user needs with appropriate protective solutions.
Deliver customer presentations, product education, training, seminars, and other technical and commercial communications.
Represent the organization at relevant trade shows, conferences, fire-service events, training activities, and industry forums.
Maintain accurate customer, pipeline, opportunity, trial, specification, and market information within Salesforce.
Support commercial performance against goals associated with revenue growth, pipeline development, customer engagement, specification influence, and market-share protection.