Night Shift Leader

Lonestar Market•Austin, TX

11d

About The Position

Lone Star Market is an all-day convenience market offering fresh, made-to-order foods, beverages, coffee, fuel services, ATMs, and convenience items. The company describes food as a way to connect with others and promote sustainability, community, and social justice. The Night Shift Leader maintains high standards of quality and guest satisfaction while overseeing crew operations. The role requires strong business and interpersonal skills, a self-starting and goal-oriented approach, and a focus on generating revenue and controlling costs. The leader supports the company’s vision, values, and culture and recognizes team members for embodying them. The position reports to the Fuel & Store Manager (FSM) and pays $15.50–$16.50 per hour.

Requirements

Strong customer service and communication skills.
High school diploma or equivalent.
Reliable transportation.
Flexible schedule.
Ability to stand for up to 8 hours during a shift.
Ability to lift 30 to 50 pounds.
Ability to perform motions involving pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.
Outstanding business and interpersonal skills; self-starting and goal-oriented approach.

Nice To Haves

Experience in restaurant leadership.

Responsibilities

Create schedules for crew members and ensure they work according to them.
Provide crew members with scheduled breaks and fill in as a crew member when necessary.
Oversee crew members’ work to ensure fast and efficient customer service.
Help new crew members understand the system and use POS or order-taking machines.
Monitor customer wait times to meet the company’s stipulated standards.
Train and develop new employees and ensure they shadow experienced employees during shifts.
Assist with inventory control to ensure needed supplies, kitchen utensils, and equipment are available.
Coordinate with vendors and suppliers to support timely delivery of supplies and equipment.
Oversee kitchen staff to ensure quality food preparation and provide guidance on rotating stored items.
Handle customer complaints and ensure they are resolved promptly.
Oversee closing and balancing cash registers at the end of each shift and promptly address issues.