Night Auditor

Island Hospitality Management•City of White Plains, NY

17d•$21 - $22

About The Position

The Night Auditor manages front desk operations and serves as a key point of reference for guests and vendors. The role requires professionalism, courtesy, strong communication skills, and the ability to work in a fast-paced environment. Flexible scheduling availability may be required. Weekly scheduled hours vary based on guest occupancy, season, staffing, and other factors; Island Hospitality cannot guarantee a specific number of hours per week. Island Hospitality offers a formalized training and development program intended to support employee development and career growth within the hospitality business.

Requirements

Be a highly motivated team player with strong initiative and a desire for achievement.
Effectively anticipate, prevent, identify, and solve workplace problems.
Be able to work alone and perform well in stressful situations.
Extend professionalism and courtesy and demonstrate strong communication skills.
Be able to stand, sit, or walk for an extended period of time.

Responsibilities

Check in and check out hotel guests.
Process payments according to established hotel requirements.
Provide information and assistance to guests and vendors.
Prepare necessary reports during each shift for the management team.
Identify and correct potential security problems, such as ensuring doors are locked after hours.
Provide accessible, approachable, and excellent guest service.

Benefits

Medical, dental, and vision insurance.
HSA and FSA plans, including dependent care FSA.
Identity theft protection insurance.
Commuter benefits for transit and parking.
Pet insurance.
PTO and payroll incentives for annual wellness exams.
Employee Assistance Program wellness subscriptions, including access to gyms, financial planning, counseling, and legal services.
Paid sick and vacation time.
Family leave.
401(k) retirement plan with employer matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution.
Incentive-based bonus program.
Free hotel room nights and employee discounts within the hotel brand.
Discounts for friends and family within the hotel brand.
Team member recognition and bonus.
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
Career growth through an in-house training program with a path personalized to employee goals.
Referral bonus program for any company location.