Night Auditor

Sage Hospitality•Portland, OR

20d•$23 - $24•Onsite

About The Position

The Night Auditor audits, balances, and reports on hotel operations—including food and beverage outlets, rooms/front desk, and the gift shop—to provide accurate, timely information, ensure company and hotel policies are followed, and help prevent fraud. The role also provides professional, courteous service to arriving, departing, and in-house guests, responding to questions about reservations, hotel information, and guest concerns in person and by telephone. The Night Auditor performs night audit and front desk functions, including checking guests in and out, handling guest accounts, operating PBX equipment, and preparing daily reports. The position requires regular standing and mobility throughout the hotel, with work primarily indoors at a climate-controlled workstation.

Requirements

High school education or equivalent experience.
Ability to operate a personal computer, cash register, and calculator.
Ability to compile facts and figures.
Telephone and guest-relations etiquette and skills.
Moderate hearing ability to communicate with guests.
Excellent vision for viewing a CRT screen.
Excellent speech communication skills for communicating with guests over the telephone.
Excellent comprehension and literacy for reading daily reports and numbers.
Ability to meet the described physical demands, with reasonable accommodations where applicable.

Nice To Haves

Accounting background preferred, but not required.

Responsibilities

Audit, balance, and report on food and beverage outlet cash and credit operations, including checks, over/short figures, deposits, counts, house charges, promotional materials, and postings; reset registers.
Audit, balance, post, and report front desk transactions, including room charges, phone calls, zero-balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, and deposits; verify proper cash handling procedures.
Audit, balance, prepare, verify, and report room information, and prepare and input statistics and income journal sheets for daily reports.
Balance and close all bank ticket codes daily.
Run the final night audit after ensuring nightly revenues are in balance.
Greet arriving guests and complete check-in procedures using manual and computerized methods.
Facilitate guest check-outs by following established procedures to close accounts and prepare rooms for resale.
Maintain knowledge of in-house and area functions to respond to guest questions and concerns in person and by telephone.
Operate PBX equipment to answer incoming calls, assist with outgoing calls, schedule and set wake-up calls, and page guests.
Perform Front Desk Clerk duties, including express checkouts.

Benefits

Medical insurance, with employer covering up to 70% of premiums for eligible associates with wellness credit
Dental insurance with employer contribution toward premiums
Vision insurance
401(k) program with up to 4% employer match
Health Savings Account with up to $1,000 company contribution for eligible qualifying plans
Health, dependent-care, and commuter Flexible Spending Accounts
Company-paid basic life and AD&D insurance, with supplemental coverage available
Short-term and long-term disability insurance enrollment
Optional pet, accident, critical illness, and hospital indemnity insurance
WINFertility guidance for associates enrolled in the Sage medical plan
Complimentary associate cafeteria
$50 monthly TriMet subsidy
Calm Health application subscription
Employee assistance program
Paid time off for vacation, sick time, and holidays
Tuition reimbursement up to $2,000 per calendar year
Discounts on hotels, restaurants, and more
Employee referral bonus program, up to $1,000 per referral
Paid sick time and eligibility to apply for Paid Leave Oregon