Night Auditor
About The Position
The Night Auditor at Homewood Suites Roseville is responsible for reconciling hotel cashier transactions, reviewing and compiling management reports, and ensuring the accuracy of guest billings and city ledger transactions. The role communicates concerns and issues to management and performs guest service agent duties as needed, including check-in, check-out, switchboard operation, and reservations. The position also performs financial and statistical audits, prepares daily and month-end reports, reconciles Front Desk and Food & Beverage cashier work and credit card transactions, and updates financial information. The Night Auditor helps ensure guest satisfaction, handles guest requests, responds to governmental inquiries, and keeps management informed of unusual operational or financial events.
Requirements
- High school diploma or equivalent and/or one year of progressive experience in a hotel or related field.
- Computer knowledge and skills.
- Ability to work with financial information and data and perform basic arithmetic.
- Ability to prioritize job functions and meet deadlines.
- Ability to communicate effectively verbally and in writing with employees and guests at all levels.
- Ability to listen to, understand, and clarify concerns raised by employees and guests.
- Ability to multitask and prioritize departmental functions.
- Ability to understand and apply complex information and data from various sources.
- Ability to maintain confidentiality of information.
- Ability to maintain regular attendance and comply with scheduling requirements.
- Ability to work flexible and long hours when required.
- Ability to perform sedentary work, exerting up to 10 pounds of force occasionally and negligible force frequently or constantly.
Nice To Haves
- Guest service experience.
Responsibilities
- Perform guest services functions as required, including checking guests in and out, taking reservations, and handling wake-up calls.
- Audit and reconcile financial and statistical reports.
- Prepare and distribute daily reports, including Daily Operating Reports, Discount Programs, and Tax Reports, according to hotel standards.
- Prepare and distribute month-end reports.
- Audit and reconcile Front Desk and Food & Beverage cashier work.
- Audit, reconcile, consolidate, and transmit credit card transactions in a timely manner.
- Ensure the accuracy of reported numbers and statistics.
- Input and update financial information in the corporate communications network.
- Perform daily, weekly, monthly, and annual data-processing system functions as required.
- Keep management informed of unusual operational or financial events and policy or procedure deviations.
- Ensure overall guest satisfaction and handle guest requests.
- Respond to governmental inquiries upon receipt.
- Attend required hotel meetings and training.
- Maintain regular attendance, personal appearance, and grooming in accordance with hotel standards.
- Comply with hotel standards and regulations to encourage safe and efficient operations.
- Identify problem areas and assist in implementing solutions; anticipate, prevent, identify, and resolve problems.
- Maintain confidentiality of information and demonstrate initiative in anticipating guest or operational needs.
- Perform other duties as requested by management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement plan with employer matching contributions
- Paid holidays
- Paid vacation
- Paid sick leave
- Employee assistance program
- Educational opportunities and tuition reimbursement
- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
