Night Auditor

Property Management • Miami, FL

32d • Onsite

About The Position

The Night Auditor (Part-Time) will be responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions. Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment are essential. The role involves counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift. The Night Auditor will check the front desk log for problems and special requests, greet, register, and assign rooms to guests, and process guest registrations, including collecting payment. They will prepare express checkout folios, maintain room status inventory, and communicate all pertinent shift information to the Front Office Manager, General Manager, and other desk staff. Maintaining and cleaning the lobby and bathroom as needed, and communicating all information to the following shift to ensure a smooth transition are also key responsibilities. The Night Auditor works closely with all hotel departments to ensure the highest quality of customer service, answers inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions, and explains in-room and hotel features. The role is responsible for completing all required shift paperwork and night audit reports daily. Other duties as assigned by management will also be performed. This position is available for overnight shifts.

Requirements

• Proactive thinking
• Keeping guest security always in mind
• Creating a safe, clean, and friendly work environment
• Available for overnight shifts

Responsibilities

• Conducting all nightly audit-related duties
• Providing guest service at the hotel's front desk
• Balancing duties, daily paperwork, and shift reports
• Attending to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions
• Counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift
• Checking the front desk log for problems and special requests
• Greeting, registering, and assigning rooms to guests
• Processing guest registrations, including collecting payment
• Preparing express checkout folios
• Maintaining room status inventory
• Communicating all pertinent shift information to the Front Office Manager, General Manager, and other desk staff
• Maintaining and cleaning the lobby and bathroom as needed
• Communicating all information to the following shift to ensure a smooth transition
• Working closely with all hotel departments to ensure the highest quality of customer service
• Answering inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions
• Explaining in-room and hotel features
• Completing all required shift paperwork and night audit reports daily
• Performing other duties as assigned by management

Benefits

• medical
• dental
• vision
• disability
• life insurance
• 401(k) retirement match
• Paid Holidays
• Paid Time Off
• Employee Assistance Program
• Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed