NIGHT AUDITOR

SHAMIN HOTELS MASTER•Richmond, VA

7d•$16 - $19•Onsite

About The Position

Shamin Hotels is seeking a Night Auditor for the Hampton HMWD Downtown Richmond in Richmond, Virginia. Night Auditors perform end-of-day accounting tasks and overnight front desk duties, assist late-night guests, process check-ins and check-outs, respond to customer requests, and audit, reconcile, and balance daily financial activities. The role also acts as manager on duty and as a guest-service representative during nighttime hours. The position requires a warm, service-oriented approach, teamwork, ownership, and a willingness to learn. The person hired will perform hotel and company audit procedures, prepare reports, balance cash receipts and work performed, prepare the front office for the next shift, and assist with other overnight hotel operations. The position pays $16.00–$19.00 per hour. Shamin Hotels describes itself as Virginia’s largest hotel owner and operator, with more than 70 hotels across multiple states. Benefits are available to full-time associates and include insurance coverage, paid time off and holidays, discounts, and a 401(k) plan with company match.

Requirements

Basic reading, writing, and math skills.
Customer service skills.
Financial management skills.
High school diploma, GED certification, or equivalent experience preferred.
Bachelor’s degree and/or equivalent experience in a hotel or related field preferred.
One to two years of hotel front desk or night auditor experience preferred.

Nice To Haves

High school diploma, GED certification, or equivalent experience.
Bachelor’s degree and/or equivalent experience in a hotel or related field.
One to two years of hotel front desk or night auditor experience.
Knowledge of brand systems.

Responsibilities

Perform all hotel and company audit procedures daily.
Perform and distribute required audit reports.
Verify the status of wake-up call requests and ensure they are handled properly.
Balance cash receipts and work performed during the audit shift.
Prepare the front office for the ‘A’ shift and reset the day’s business.
Act as a guest-service representative during nighttime hours.
Act as manager on duty during nighttime hours.
Attend and actively participate in front office meetings.
Participate in training and cross-training programs.
Act as PBX operator during the audit shift.
Assist breakfast attendants with setting up breakfast areas as needed.
Greet guests in a friendly and warm manner.
Report for scheduled shifts on time and in uniform, in accordance with company policy.
Follow company policies and procedures related to the position and its duties.
Perform other related duties as required.