Night Auditor

SHAMIN HOTELS MASTER•Richmond, VA

25d•$18 - $19

About The Position

The Night Auditor performs end-of-day accounting and overnight front desk duties at the Hilton Richmond Hotel & Spa/Short Pump. This role assists late-night guests, processes check-ins and check-outs, handles customer requests, and audits, reconciles, and balances daily financial activity. The position works the overnight shift from 11 p.m. to 7 a.m. and may act as manager on duty when necessary.

Requirements

High school diploma, GED certification, or equivalent experience.
1–2 years of hotel front desk or night auditor experience.
An eye for detail, a friendly and outgoing demeanor, and aptitude for record keeping and reporting.
Guest-service orientation and an interest in hospitality.
Excellent communication skills.
Familiarity with MS Office applications and comfort using other internet-based platforms.
Understanding of accounting and reporting functions, as well as financial management skills.
Open availability throughout the week.

Nice To Haves

Associate or bachelor's degree.
Hilton experience.
Experience with the PEP property management system.

Responsibilities

Perform the hotel's and company's daily audit procedures.
Complete and distribute required audit reports.
Balance cash receipts and work performed during the audit shift.
Prepare the front office for the A shift and reset the day's business.
Answer the switchboard and complete room reservations.
Coordinate with housekeeping and maintenance to fulfill guest requests.
Enter banquet and other charges and communicate with banquet, sales, and accounting departments.
Assist overnight guests, process check-ins and check-outs, and respond to customer requests.
Act as manager on duty when necessary.
Participate in front office meetings and trainings.