Night Auditor

Lexima•Charlotte, NC

18d

About The Position

Lexima is seeking a reliable, detail-oriented part-time Night Auditor to manage the hotel front desk during the overnight shift. The role handles guest arrivals and departures, guest inquiries and requests, and daily financial and operational work that supports smooth hotel operations. The successful candidate provides excellent customer service and works efficiently in a fast-paced environment.

Requirements

Previous experience as a night auditor or in a customer service role is preferred.
Strong communication and interpersonal skills.
Ability to multitask and handle a high-volume workload.
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems.
Excellent attention to detail and problem-solving skills.
Flexibility to work overnight shifts, including weekends and holidays.

Nice To Haves

Previous experience as a night auditor or in a customer service role.

Responsibilities

Manage the front desk overnight, including guest check-ins and check-outs.
Answer phone calls and respond to online inquiries promptly and professionally.
Handle guest requests, including booking tours and making restaurant reservations.
Assist with check-in and check-out, including processing payments and issuing keys.
Complete daily financial and operational tasks, including reconciling the guest ledger and completing shift reports.
Monitor and maintain inventory of supplies and equipment.
Perform light cleaning, such as wiping down counters and restocking supplies.
Perform other duties as assigned.