Night Auditor

Travelodge Yampa•Yampa, CO

About The Position

Hospitality Management Corporation (HMC) is hiring a Night Auditor/Front Desk Agent for the Travelodge of Yampa, Colorado. The position combines overnight night-audit duties with front desk guest services. The employee checks in guests, handles reservations and guest requests, processes and reconciles financial transactions, maintains accurate records, and helps prepare forecasts and audits. The role requires overnight availability and a high school diploma or equivalent. The listed pay is $15.16 per hour.

Requirements

Proven experience as a Night Auditor or in a similar hospitality role.
Strong customer service and communication skills.
Excellent math and problem-solving abilities.
Proficiency in Microsoft Office and hotel reservation systems.
Detail-oriented, with strong multitasking and time management skills.
Ability to stay calm and professional under pressure.
Availability to work overnight shifts.
High school diploma or equivalent required.
Stable work history required.

Responsibilities

Check in guests, answer phones, and take reservations.
Respond to guest complaints, requests, and emergencies.
Process invoices, post checks to vendors, and distribute employee checks.
Reconcile accounts, balance the cash drawer, and log receipts.
Investigate and resolve out-of-balance accounts.
Keep accurate financial records and ledgers.
Help prepare for forecasts and audits.
Handle guest check-ins, check-outs, room assignments, and special requests.
Take, modify, and cancel reservations according to hotel policies.
Follow proper credit and cash handling procedures.
Resolve guest concerns and assist with customer inquiries, including providing information about hotel services and local attractions.
Maintain key inventory and request re-keying as needed.
Verify the accuracy of guest registration and payment details.
Perform additional duties as assigned by the General Manager.