Night Auditor - The National (Full-Time)

Coury Hospitality•Oklahoma City, OK

About The Position

The National, Autograph Collection is hiring a Night Auditor for its luxury hotel in Oklahoma City, located in the historic First National Center. The hotel features 146 guest rooms, Tellers Italian restaurant, and The Great Hall. This role supports overnight hotel operations by completing nightly financial audits, assisting guests, and helping maintain a secure, clean, and welcoming property. The Night Auditor works independently overnight, handles guest and operational needs, and prepares the property and front desk for the morning shift. The position requires professionalism, accuracy, organization, sound judgment, and a strong commitment to guest service. The role involves standing for extended periods, moving throughout the property, and conducting overnight property walks. Additional tasks may be assigned or revised by management according to business and operational needs.

Requirements

Strong attention to detail and accuracy in financial and audit functions.
Excellent verbal and written communication skills.
Ability to work independently and make sound decisions overnight.
Strong organizational, time-management, and problem-solving skills.
Proficiency with property management systems and basic accounting functions.
Professional demeanor and ability to remain calm during overnight or emergency situations.
Ability to multitask while maintaining exceptional guest service standards.
Ability to work overnight shifts, weekends, and holidays based on business needs.
Ability to stand for extended periods and sit as needed throughout the shift.
Ability to bend, reach, and move throughout the property as needed.
Ability to operate computers, phones, and standard office equipment.
Ability to conduct overnight property walks and checks.
Ability to wear required personal protective equipment as applicable to job responsibilities.
Ability to work independently in a fast-paced hotel environment while maintaining professionalism and attention to detail.

Nice To Haves

Previous front desk or night audit experience in a luxury or boutique hotel preferred.

Responsibilities

Balance daily financial transactions, room charges, taxes, payments, and revenue during nightly audit procedures.
Prepare accurate nightly audit reports and financial summaries for management review.
Assist guests with check-in, check-out, requests, and concerns during overnight hours.
Handle guest concerns and service recovery professionally and discreetly.
Monitor lobby activity and maintain a secure, quiet, and welcoming overnight environment.
Conduct scheduled property walks to support safety, cleanliness, and operational readiness.
Coordinate with housekeeping, maintenance, security, and bell services as needed.
Ensure guest amenities, special requests, and service recovery items are delivered when applicable.
Respond to emergencies and follow established safety and security procedures.
Maintain accurate guest records and protect confidential guest and financial information.
Verify room status, availability, and rates in coordination with Front Office and Revenue teams.
Keep the front desk and lobby clean, organized, and polished.
Prepare the property and front desk for a smooth morning shift.