Night Auditor - The National (Full-Time)

Coury Hospitality•Oklahoma City, OK

About The Position

The National is hiring a Night Auditor to support overnight hotel operations and guest satisfaction. The role combines nightly financial auditing and reporting with front-desk service, guest assistance, property security, and preparation for the morning shift. The Night Auditor is expected to work independently, maintain accurate records, protect confidential information, and provide professional, thoughtful hospitality throughout the night. The position involves balancing transactions, room charges, taxes, payments, and revenue; preparing audit reports and financial summaries; assisting guests with arrivals, departures, requests, and concerns; monitoring the lobby and conducting property walks; coordinating with other hotel teams; responding to emergencies under established procedures; and keeping the front desk and lobby ready for guests and the next shift. Additional duties may be assigned or revised by management according to business and operational needs.

Requirements

Strong attention to detail and accuracy in financial and audit functions.
Excellent verbal and written communication skills.
Ability to work independently and make sound decisions overnight.
Strong organizational, time-management, and problem-solving skills.
Proficiency with property management systems and basic accounting functions.
Professional demeanor and ability to remain calm during overnight or emergency situations.
Ability to multitask while maintaining exceptional guest service standards.
Ability to work overnight shifts, weekends, and holidays based on business needs.
Ability to stand for extended periods and sit as needed throughout the shift.
Ability to bend, reach, and move throughout the property as needed.
Ability to operate computers, phones, and standard office equipment.
Ability to conduct overnight property walks and checks.
Ability to wear required personal protective equipment as applicable to job responsibilities.
Ability to work independently in a fast-paced hotel environment while maintaining professionalism and attention to detail.

Nice To Haves

Previous front desk or night audit experience in a luxury or boutique hotel.

Responsibilities

Balance daily financial transactions, room charges, taxes, payments, and revenue during nightly audit procedures.
Prepare accurate nightly audit reports and financial summaries for management review.
Assist guests with check-in, check-out, requests, and concerns during overnight hours.
Provide service recovery and handle guest concerns professionally and discreetly.
Monitor lobby activity and maintain a secure, quiet, and welcoming overnight environment.
Conduct scheduled property walks to support safety, cleanliness, and operational readiness.
Coordinate with housekeeping, maintenance, security, and bell services as needed.
Ensure guest amenities, special requests, and service recovery items are delivered when applicable.
Respond to emergencies and follow established safety and security procedures.
Maintain accurate guest records and protect confidential guest and financial information.
Verify room status, availability, and rates in coordination with Front Office and Revenue teams.
Keep the front desk and lobby clean, organized, and polished.
Prepare the property and front desk for a smooth morning shift.