Night Auditor

White Mountain Hotel & Resort•North Conway, NH

28d•Onsite

About The Position

The White Mountain Hotel & Resort is seeking a part-time person to join our Night Audit team. This position involves working 1-3 nights per week in a beautiful 4-star resort facility. The role requires strong verbal and written communication skills, computer proficiency, and the ability to deliver accurate reporting and accounting. This is an opportunity for someone looking to make decisions and manage the resort during quiet hours while developing new skills. While hospitality experience is preferred, training will be provided to the right candidate.

Requirements

Skills in both verbal and written communication
Computer competence
Delivery of accurate reporting and accounting
Ability to make decisions and manage a resort during quiet hours
Ability to develop new skill sets
Ability to function as a front desk agent
Complete knowledge of emergency procedures
Understand principles of auditing, balancing, and closing out accounts.
Understand and knows how to perform check-in and check-out procedures.

Nice To Haves

Experience in hospitality

Responsibilities

Posts room charges and taxes to guest accounts.
Processes guest charges voucher and credit card vouchers.
Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.
Transfer charges and deposits to master accounts.
Checks to see that all charges are assigned to the appropriate departments.
Verifies that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated into the PMS system.
Verifies all account postings and balances.
Verifies that room rates are correct and posts those rates to guest accounts.
Monitors the current status of the coupon, discount, and other promotional programs.
Is able to function as a front desk agent especially in terms of check-in and check-out procedures.
Tracks room revenues, occupancy percentages, and other front office statistics.
Prepares a summary of cash, check, and credit card activities.
Summarizes results of operations for management.
Check figures, postings, and documents for accuracy.
Record, store, access, and/or analyze computerized financial information.
Prepare of End of day procedure.
Must have complete knowledge of emergency procedures.
Balance the day’s charges, making corrections as necessary.
Run end of day process in property management software (PMS).
Understand principles of auditing, balancing, and closing out accounts.
Respond to guest needs, special requests and complaints and alert the appropriate manager as needed.
Understand and knows how to perform check-in and check-out procedures.