Night Auditor

Island Hospitality Management•New Orleans, LA

About The Position

The Night Auditor manages front desk operations and serves as a key point of reference for guests and vendors. The role calls for professionalism, courtesy, strong communication skills, and the ability to work in a fast-paced environment. Flexible scheduling may be required, and the number of weekly hours varies according to occupancy, season, staffing, and other factors; a specific number of hours is not guaranteed. Availability for some daytime shifts is a plus. Island Hospitality offers a formal training and development program intended to support employee growth and career progression. The company also describes wellness resources, employee benefits, incentives, discounts, recognition, and referral bonuses.

Requirements

Strong communication skills.
Professional and courteous manner.
Ability to work in a fast-paced environment.
Highly motivated team player with strong initiative and a desire for achievement.
Effectiveness in handling workplace problems.
Ability to work alone and perform well in stressful situations.
Readily available and approachable for guests.

Nice To Haves

Availability for some daytime shifts.

Responsibilities

Check in and check out hotel guests.
Process payments according to established hotel requirements.
Provide information and assistance to guests and vendors.
Prepare necessary reports during each shift for the management team.
Identify and address workplace problems, including anticipating, preventing, identifying, and solving them.
Identify and correct potential security problems, such as locking doors after hours.
Provide excellent guest service and remain approachable to guests.

Benefits

Medical, dental, and vision insurance.
HSA and FSA plans, including dependent care FSA.
Identity theft protection insurance.
Commuter benefits for transit and parking.
Pet insurance.
PTO and payroll incentives for annual wellness exams.
Employee Assistance Program wellness subscriptions, including access to gyms, financial planning, counseling, and legal services.
Paid sick and vacation time.
Family leave.
401(k) retirement plan with company matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution.
Incentive-based bonus program.
Free hotel room nights and employee discounts within the hotel brand.
Discounts for friends and family within the hotel brand.
Team member recognition and bonus.
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
Career growth through an in-house training program with a path personalized to employee goals.
Referral bonus program for any company location.