NIGHT AUDITOR- PART TIME POSITION

Fine Hospitality Group LLC•Santa Fe, NM

1d•$17 - $18

About The Position

The Night Auditor is responsible for completing front office and night audit duties, accurately analyzing the day’s operating results, and providing timely management and accounting reports. The role conducts audits and accounting functions, reconciles credit card transactions and cash, transmits credit card batches and reports, and performs regular front office duties. It also supports reservations, guest service, front office communications, and the effective operation of the property management system. The Night Auditor reports to the Front Desk Manager.

Requirements

Minimum of a high school diploma.
Two years of hotel front office experience; one year as a Night Auditor is preferred.
Must be able to work night shifts and weekends.
Effective communication skills.
Good team player.
Well-groomed and professional appearance.
Open with praise and discrete with criticism.

Nice To Haves

Higher level of education preferred.
At least one year of experience as a Night Auditor preferred.

Responsibilities

Complete front office and night audit duties in accordance with Fine Hospitality standards.
Analyze daily operating results and prepare operations reports, including accounts payable, accounts receivable and direct billing, end-of-day statistics, the Daily Flash Report, and competition surveys.
Conduct audit and accounting functions accurately and on time, and transmit information to the corporate office.
Reconcile daily credit card transactions and cash received; balance and audit for accuracy; transmit credit card batches.
Complete and transmit daily management and accounting reports, and provide accurate, timely reports for the General Manager.
Send a daily end-of-day activity and accomplishment email to the Assistant General Manager, copying the General Manager.
Use the property management system proficiently and train front desk personnel on it.
Perform regular front office duties and understand hotel operating procedures.
Review front office communication logs and supervise delegated responsibilities, following up as needed.
Use front office equipment, including the credit card machine, copier, and fax.
Inform the General Manager of unusual developments or unique situations in front office operations.
Handle guest complaints effectively and tactfully.
Coordinate incoming phone calls, emails, facsimiles, and messages.
Process reservations received by mail, telephone, fax, central reservation system referrals, the sales office, and other hotel departments.
Know room types and rate plans, and understand the hotel’s policies for guaranteed reservations and no-shows.
Assist in other areas as required, including trash disposal in public areas.
Promote goodwill through courteous, friendly, and helpful interactions with guests, managers, and associates.
Demonstrate integrity, take ownership of personal and team actions, communicate effectively, and foster a positive, professional work environment.