Night Auditor
Island Hospitality Management•Dedham, MA
About The Position
The Night Auditor manages front desk operations and serves as a key point of reference for guests and vendors. The role requires professionalism, courtesy, strong communication skills, and the ability to work in a fast-paced environment. Flexible scheduling availability may be required. Weekly hours vary based on guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed. The listed salary is $18.50.
Requirements
- Be a highly motivated team player with strong initiative and a desire for achievement.
- Be effective at handling workplace problems.
- Be able to identify and correct potential security problems.
- Be able to work alone and work well in stressful situations.
- Be readily available and approachable for guests while providing excellent guest service.
- Be able to stand, sit, or walk for extended periods.
Responsibilities
- Check in and check out hotel guests.
- Process payments according to established hotel requirements.
- Provide information and assistance to guests and vendors.
- Prepare necessary reports during each shift for the management team.
- Identify and correct potential security problems, such as ensuring doors are locked after hours.
- Provide approachable, excellent guest service.
- Anticipate, prevent, identify, and solve workplace problems as necessary.
Benefits
- Medical, dental, and vision insurance
- HSA and FSA plans, including dependent care FSA
- Identity theft protection insurance
- Commuter benefits, including transit and parking
- Pet insurance
- PTO and payroll incentives for annual wellness exams
- Employee assistance program
- Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services
- Paid sick and vacation time
- Family leave
- 401(k) retirement plan with employer matching; fully vested upon the first contribution
- Incentive-based bonus program
- Free hotel room nights and employee discounts
- Friends and family discounts
- Team member recognition and bonuses
- Discounted tickets to theme parks, musicals, movies, and other attractions
- Career growth through an in-house training program
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
