Night Auditor

Residence Inn by Marriott Kansas City Olathe•Olathe, KS

About The Position

The Night Auditor balances revenue and settles accounts nightly, maintains files, and resets the system for the next day of operations while performing Guest Service Agent tasks and duties. The role includes bookkeeping and nightly audits, maintaining records of room availability and guest accounts, preparing and distributing daily reports, and auditing and reconciling cashier and credit card transactions. The Night Auditor also enters and updates financial information in the BRAINS network, checks guests in and out, responds to guest inquiries and complaints, and works to support guest satisfaction.

Requirements

  • Previous night audit or accounting experience, or equivalent training, is required.
  • Computer knowledge, Excel skills, and arithmetic skills are required.

Nice To Haves

  • High school diploma or equivalent preferred.
  • FSD is a plus; required within 90 days of employment.

Responsibilities

  • Perform bookkeeping activities, including balancing accounts and conducting nightly audits.
  • Maintain records of room availability and guests' accounts manually or using computers.
  • Prepare and distribute daily reports.
  • Audit and reconcile cashiers.
  • Audit, reconcile, consolidate, and transmit credit card transactions in a timely manner.
  • Input and update financial information in the BRAINS network.
  • Check guests in and out and perform Guest Service Agent tasks.
  • Respond to guest inquiries and resolve complaints.
  • Monitor guest satisfaction scores and work to increase departmental and overall guest satisfaction.
  • Practice safe work habits and wear protective safety equipment.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Benefits

  • Competitive wages for full-time and part-time opportunities
  • Medical, dental, and vision health insurance
  • Paid time off
  • 401(k) company match
  • Daily Pay
  • Free basic life insurance
  • 24/7 access to TELUS Health, a confidential work-life resource
  • Travel discounts
  • Commuter transit and commuter parking benefits
  • Employee assistance and wellness program
  • Educational and professional development
  • Referral bonus program
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