Night Auditor

Embassy Suites - Brunswick•Brunswick, GA

61d

About The Position

Embassy Suites is seeking a Night Auditor to complete night audit procedures accurately and efficiently. The role balances and reconciles hotel accounts, prepares guest bills, and provides customer service. The Night Auditor also performs front desk functions during the night shift and helps ensure hotel and guest safety.

Requirements

High school diploma or equivalent.
Excellent mathematical and analytical skills, including the ability to reconcile accounts accurately and handle cash transactions.
Strong attention to detail and organizational skills.
Excellent communication and customer service skills.
Ability to work independently and as part of a team.
Ability to work flexible night shifts, including weekends and holidays.
Basic computer skills, including proficiency in Microsoft Office and hotel management software.
Ability to lift up to 25 lbs and stand or walk for extended periods.

Nice To Haves

Some college education or hospitality training.
Previous experience in a hotel front desk or night audit role.

Responsibilities

Perform front desk functions during the night shift, including checking guests in and out, answering phone calls, and responding to guest inquiries and requests.
Balance and reconcile hotel accounts, including cash, credit card, and direct bill accounts.
Prepare and distribute daily occupancy, revenue, and audit reports.
Complete guest billing tasks, including posting charges, collecting payments, and verifying bill accuracy.
Monitor and control access to the building and respond to emergencies to help ensure hotel and guest safety.
Provide customer service and resolve guest issues or concerns during the night shift.
Coordinate with housekeeping and maintenance to meet guest requests and needs during the night shift.
Assist with other duties as assigned by the General Manager or Assistant General Manager.