the D - Hotel - Night Auditor

Recruiting Team•Las Vegas, NV

About The Position

The Night Auditor provides mandatory audits of transactions completed for the Hotel Department that day. The role checks audit work and guest charges, processes and confirms reservations, verifies transaction and settlement procedures, and supports guests with credit card disputes. The Night Auditor also coordinates with Sales on group billing and helps finalize third-party invoices. The position requires evening, weekend, and holiday work as needed, as well as maintaining a safe, clean, and comfortable environment.

Requirements

Must be at least 21 years of age.
Able to perform each essential duty satisfactorily.
Knowledge of company policies and procedures, including fire and safety regulations.
Knowledge of LMS systems.
Able to communicate effectively in English, both orally and in writing.
Basic math and budgetary skills.
Proficient in MS Office.
Excellent bookkeeping skills.
High school diploma or equivalent.
Previous experience and/or training.
Must have or obtain all required work cards.
Excellent organizational skills.
Excellent guest service skills for dealing effectively with guests.

Responsibilities

Check audit work.
Ensure the accuracy of guest charges.
Enter and confirm all types of reservations in the system, including invitee and non-invitee events.
Check Settlement Control.
Check for no-shows.
Ensure EZ Post and Bit Pay transactions have followed correct procedures.
Ensure Gift Card transactions, online transactions, and room reservations are billed correctly.
Work with guests as needed to finalize credit card disputes.
Finalize third-party invoices as needed.
Work with the Sales Department to finalize group billing.
Maintain a safe, clean, and comfortable environment at all times.
Perform assigned-area maintenance and care.