Night Auditor

Kimpton Miralina Resort•Paradise Valley, AZ

18d•Onsite

About The Position

The Night Auditor reconciles hotel cashier transactions, reviews and compiles management reports, and ensures the accuracy of guest billings and city ledger transactions. The role communicates operational or financial concerns to management and performs guest service agent duties as needed, including check-in, check-out, switchboard operation, reservations, wake-up calls, and handling guest requests. The position is based at the Kimpton Miralina Resort, an Arizona resort with 40 acres, 50,000 square feet of event space, five pools, a salon and day spa, and nearby championship golf.

Requirements

High school diploma or equivalent and/or one year of progressive experience in a hotel or related field.
Computer knowledge and skills.
Ability to work with financial information and data and perform basic arithmetic.
Ability to prioritize multiple functions and meet deadlines.
Effective verbal and written communication with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to understand and apply complex information and data from various sources.
Ability to maintain confidentiality, show initiative, and anticipate guest or operational needs.
Ability to maintain a warm, friendly, attentive, courteous, and service-oriented demeanor.
Willingness to cross-train in other accounting or hotel-related areas.
Ability to work flexible and sometimes long hours.

Nice To Haves

Guest service experience.

Responsibilities

Reconcile hotel cashier transactions and audit financial and statistical reports.
Audit and reconcile Front Desk and Food & Beverage cashier work.
Audit, reconcile, consolidate, and transmit credit card transactions in a timely manner.
Prepare and distribute required daily reports, including the Daily Operating Report, discount program reports, and tax reports.
Prepare and distribute month-end reports.
Ensure the accuracy of reported numbers and statistics.
Input and update financial information in the corporate communications network.
Perform required daily, weekly, monthly, and annual data-processing system functions.
Keep management informed about unusual operational or financial events and policy or procedure deviations.
Perform guest service functions as required, including check-ins, check-outs, reservations, wake-up calls, and switchboard operation.
Handle guest requests and ensure overall guest satisfaction.
Respond to governmental inquiries upon receipt.
Prioritize work to meet deadlines and cross-train in other accounting or hotel-related areas.
Attend required hotel meetings and trainings, maintain regular attendance and professional appearance, and comply with hotel standards and regulations.
Identify problem areas and assist with solutions; anticipate, prevent, identify, and resolve problems as necessary.
Perform other duties as requested by management.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program
Educational opportunities and tuition reimbursement
Paid jury duty, personal, medical, and military leave in accordance with applicable law
Location-specific paid holidays, vacation, and sick leave for employees based in Washington, Colorado, and California, subject to applicable terms