Night Auditor

Aloft Omaha West•Omaha, NE

23d•Onsite

About The Position

Aloft Omaha West by Marriott is looking for a Full-Time Night Auditor to join their team. This position is ideal for someone who is detail-oriented, self-motivated, and takes pride in creating a clean, welcoming environment for guests. The role involves providing exceptional guest service during overnight hours, performing front desk duties, completing nightly audits, and maintaining the cleanliness and security of the hotel.

Requirements

Previous hotel or customer service experience is preferred but not required.
Basic computer skills and the ability to learn Marriott operating systems.
Strong communication and organizational skills.
Ability to work independently and make sound decisions overnight.
Must be reliable, punctual, and able to work weekends and holidays as needed.
Ability to lift up to 25 pounds and remain active throughout the shift.

Responsibilities

Welcome guests with Marriott's signature hospitality during overnight hours.
Perform guest check-ins and check-outs efficiently and professionally.
Complete the nightly audit and reconcile daily financial transactions.
Answer phones, respond to guest requests, and resolve concerns in a courteous manner.
Prepare reports and ensure the front desk is ready for the morning shift.
Maintain the safety and security of the hotel throughout the overnight hours.
Clean and organize the front desk and lobby throughout the shift.
Sweep, mop, and maintain public areas to ensure they remain guest-ready.
Restock coffee station, market items, and guest amenities.
Empty trash and replace liners in public areas as needed.
Clean public restrooms and maintain high cleanliness standards.
Assist with light housekeeping duties and other cleaning projects as assigned.