Night Auditor

Hersha Hospitality Management LP•Miami, FL

17d

About The Position

The Night Auditor balances revenue and settles accounts nightly, maintains files, and resets the system for the next day of operations while also performing Guest Service Agent tasks. The role involves bookkeeping and nightly audits, maintaining records of room availability and guest accounts, preparing and distributing daily reports, and auditing and reconciling cashiers and credit-card transactions. The Night Auditor enters and updates financial information in the BRAINS network, checks guests in and out, responds to inquiries and resolves complaints, and works to improve guest satisfaction. The position also requires safe work habits, use of protective safety equipment, and performing other duties as requested by management. The stated growth path is Front Office Supervisor or Accounts Payable/Receivable Clerk, followed by Front Office Manager. The work schedule varies and may include holidays and weekends. The role requires extended standing and walking, lifting up to 25 pounds, bending, and reaching.

Requirements

Previous night audit or accounting experience, or equivalent training, is required.
Computer knowledge, Excel skills, and arithmetic skills are required.
FSD is required within 90 days of employment.

Nice To Haves

High school diploma or equivalent preferred.
FSD is a plus.

Responsibilities

Perform bookkeeping activities, including balancing accounts and conducting nightly audits.
Maintain records of room availability and guest accounts, manually or using computers.
Prepare and distribute daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit credit-card transactions in a timely manner.
Input and update financial information in the BRAINS network.
Check guests in and out and perform Guest Service Agent tasks.
Respond to guest inquiries and resolve complaints.
Monitor guest satisfaction scores and work to increase departmental and overall guest satisfaction.
Practice safe work habits and wear protective safety equipment.
Perform other duties as requested by management.