Night Auditor

OTH Hotels Resorts•Jessup, MD

About The Position

The Night Auditor manages front desk operations during the overnight shift while performing essential accounting and auditing functions. The role ensures financial transactions are accurate, balances daily revenue, and supports guest service needs during late-night hours. It helps uphold OTH Hotels Resorts’ vision, values, and operational standards through accuracy, accountability, and a high level of guest service. The role calls for strong attention to detail, integrity, and the ability to work independently in a quiet, responsibility-driven environment.

Requirements

High school diploma or equivalent.
1–3 years of experience in hotel front desk operations, accounting, or customer service.
Strong attention to detail and accuracy.
Solid numerical and analytical skills.
Excellent customer service and communication abilities.
Strong problem-solving and decision-making skills.
Ability to work independently with minimal supervision.
Effective time management and multitasking abilities.
High level of integrity, reliability, and accountability.
Proficiency with hotel systems, night audit software, and general computer skills.
Ability to stand or sit for extended periods and use a computer for prolonged durations.
Ability to perform overnight shift duties; occasional walking of the property may be required.

Nice To Haves

A degree in Hospitality, Accounting, or Business.
Experience with hotel systems such as Opera or similar platforms.

Responsibilities

Manage front desk operations during the overnight shift.
Check in late-arriving guests and assist with early departures as needed.
Respond professionally and promptly to guest inquiries, requests, and concerns.
Maintain a welcoming, safe, and service-oriented environment for guests.
Perform end-of-day accounting procedures, including balancing guest accounts and reconciling transactions.
Audit and verify daily financial activities, including room charges, payments, and adjustments.
Generate, review, and distribute daily financial and operational reports.
Ensure financial records and postings are accurate and complete.
Maintain accurate records in the property management system (PMS).
Document and enter data for transactions and guest accounts.
Identify and report discrepancies or irregularities in financial data.
Monitor hotel safety and security overnight.
Follow emergency procedures and report incidents according to company standards.
Ensure compliance with company policies, brand standards, and operational procedures.
Coordinate with housekeeping and maintenance teams to address overnight guest needs or issues.
Prepare the hotel for the next day’s operations and support a smooth transition for morning staff.
Communicate key updates, issues, and reports to management and incoming shifts.