Night Auditor
About The Position
The Night Auditor completes nightly audit functions while delivering guest service at the hotel’s front desk. The role balances daily financial activity, prepares and reviews audit reports, and ensures end-of-day processes are accurate. It also supports guests overnight by handling check-ins and check-outs, managing reservations, responding to inquiries, and addressing guest needs. The Night Auditor helps ensure a smooth transition between operating days and maintains the hotel’s standards of accuracy, efficiency, and hospitality. The position also includes maintaining a safe, clean, and friendly work environment; keeping guest security in mind; completing required shift paperwork and audit reports; and coordinating pertinent information with hotel management, other desk staff, and the following shift.
Responsibilities
- Complete nightly audit functions, balance daily financial activity, and prepare and review audit reports.
- Ensure accuracy of end-of-day processes and complete required shift paperwork and night audit reports daily.
- Count cash and maintain the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
- Review the front desk log for problems, special requests, and other relevant information.
- Greet, register, and assign rooms to guests.
- Process guest registrations, including collecting payment, and prepare express checkout folios.
- Maintain room status inventory.
- Communicate pertinent shift information to the Front Office Manager, General Manager, and other desk staff.
- Communicate relevant information to the following shift to support a smooth transition.
- Maintain and clean the lobby and bathroom as needed.
- Work with hotel departments to support high-quality customer service.
- Answer inquiries about hotel services, guest registration, shopping, dining, entertainment, travel directions, and in-room and hotel features.
- Keep guest security in mind and help create a safe, clean, and friendly work environment.
- Perform other duties as assigned by management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) retirement match
- Paid holidays
- Paid time off
- Employee Assistance Program and Fund
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
