Night Auditor
Travelodge Brunswick Near Frederick•Brunswick, MD
About The Position
Hospitality Management Corporation is hiring a Night Auditor/Front Desk Agent for the Brunswick Travelodge near Frederick by Wyndham. The role combines overnight front-desk service with night-audit and accounting duties. The employee assists guests, manages reservations and payments, responds to concerns and emergencies, and reconciles hotel accounts and financial records. The position pays $15.00 per hour. HMC describes itself as a Dallas-based privately held hospitality management and services provider that emphasizes integrity, customer service, and team development.
Requirements
- Proven experience as a Night Auditor or in a similar hospitality role.
- Strong customer service and communication skills.
- Excellent math and problem-solving abilities.
- Proficiency in Microsoft Office and hotel reservation systems.
- Detail-oriented, with strong multitasking and time-management skills.
- Ability to stay calm and professional under pressure.
- Availability to work overnight shifts.
- High school diploma or equivalent required.
- Stable work history required.
Responsibilities
- Check in guests, answer phones, and take reservations.
- Respond to guest complaints, requests, and emergencies.
- Process invoices, post checks to vendors, and distribute employee checks.
- Reconcile accounts and balance the cash drawer; log receipts.
- Investigate and resolve out-of-balance accounts.
- Maintain accurate financial records and ledgers.
- Help prepare for forecasts and audits.
- Handle guest check-ins and check-outs, room assignments, and special requests.
- Take, modify, and cancel reservations according to hotel policies.
- Follow proper credit and cash handling procedures.
- Resolve guest concerns and answer customer inquiries; provide information about hotel services and local attractions.
- Maintain key inventory and request re-keying as needed.
- Verify the accuracy of guest registration and payment details.
- Perform additional duties as assigned by the General Manager.
Benefits
- Great benefits package, including an industry-leading 401(k).
- Promotional opportunities with a growing company.
- Efforts are recognized and results are rewarded.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
