Night Auditor

The Golden Hotel Ascend Collection (Crestline Hotels and Resorts)•Golden, CO

14d•$20 - $20

About The Position

The Night Auditor serves as a hotel ambassador, handling guest check-ins and check-outs, answering incoming calls, and upholding guest service standards. The role performs nightly accounting and may assist housekeeping as a runner during the midnight shift. It involves calculating, classifying, recording, and verifying numerical data and financial transactions to maintain complete accounting records, including checking figures and postings made by other workers. This is a part-time position requiring three 10-hour shifts. Shifts may include weekends and holidays. The stated overnight shift is 11 p.m. to 7 a.m.

Requirements

High school diploma or General Education Degree (GED).
One year of previous experience in a similar hotel position.
Ability to work the overnight shift from 11 p.m. to 7 a.m.
Basic computer skills.

Responsibilities

Resolve guest complaints and ensure guest satisfaction.
Maintain knowledge of hotel features and services, room types and locations, rates and promotions, house count, arrivals and departures, room availability, and scheduled group activities.
Maintain cleanliness, sanitation, and organization of assigned work areas.
Pick up, count, and maintain the bank, keeping it secure.
Read the log book daily and record pertinent information.
Process currency exchanges and payments to guest accounts.
Process adjustments, rebates, paid-outs, and credits as required.
Operate and maintain the security of the Property Management System (PMS).
Verify and correct the Room Rate Report.
Post and audit banquet charges.
Adjust outside vendor activity.
Reconcile telephone calls and miscellaneous accounts.
Back up computer system files.
Verify checks are closed and close and log any open checks in the Point of Sale (POS) system.
Print Food & Beverage end-of-day reports.
Audit Food & Beverage cashier work and correct discrepancies.
Audit Rooms cashier work and correct discrepancies.
Audit miscellaneous charges, including banquets and bars.
Verify package postings on house accounts.
Input sales figures into the PMS and balance accounts.
Run Room & Tax and verify that all room rates are posted.
Verify the Cashiers Report against the drop log and paperwork.
Record room statistics.
Close the POS system after balancing all work.
Run the end-of-day program and close the day.
Check that interfaces are operational.
Run and distribute daily Flash Reports, morning reports, and backup reports.
Print and distribute express checkout folios.
Sign out and brief the relief associate.
Review the Night Audit checklist and verify completion of all work.
Restock printers.
Complete and deposit payments and corresponding checks.
Review assignment status and follow-up actions with the incoming Supervisor.
Document maintenance needs on work orders and submit them to a Manager or Supervisor.
Attend monthly department meetings and training sessions as necessary.