Night Auditor

Hersha Hospitality Management LP•Albuquerque, NM

17d

About The Position

The Night Auditor balances revenue and settles accounts nightly, maintains files, and resets the system for the next day’s operations while performing Guest Service Agent tasks and duties. The role includes bookkeeping, nightly auditing, maintaining records of room availability and guest accounts, preparing and distributing daily reports, reconciling cashiers and credit-card transactions, and entering financial information into the BRAINS network. The Night Auditor also checks guests in and out, responds to inquiries and complaints, and works to improve guest satisfaction. The position requires safe work habits and the use of protective safety equipment. The work schedule varies and may include holidays and weekends. Physical requirements include standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

Requirements

Previous night audit or accounting experience, or equivalent training, is required.
Computer knowledge, Excel skills, and arithmetic skills are required.

Nice To Haves

High school diploma or equivalent preferred.
FSD is a plus and is required within 90 days of employment.

Responsibilities

Perform bookkeeping activities, including balancing accounts and conducting nightly audits.
Maintain records of room availability and guest accounts manually or using computers.
Prepare and distribute daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit credit-card transactions in a timely manner.
Input and update financial information in the BRAINS network.
Check guests in and out and perform Guest Service Agent tasks.
Respond to guest inquiries and resolve complaints.
Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits and wear protective safety equipment.
Ensure overall guest satisfaction.
Perform other duties as requested by management.