Night Auditor

Drury Hotels • St. Peters, MO

12d • Onsite

About The Position

The Night Auditor performs front-desk functions such as checking guests in and out, promoting sales programs, maintaining guest records, and handling cash. The role audits the previous day’s receipts, verifies and balances entries, runs reports, and checks information for accuracy. The Night Auditor may also help set up breakfast, including food preparation, service, and cleaning. This person is responsible for guest safety and security during overnight hours and must be able to work alone, potentially as the only team member on the property for most of the shift.

The role provides courteous, efficient, and friendly service to guests and potential guests, responding promptly to inquiries, requests, and complaints with a +1 Service Attitude. It also contributes to a positive work environment for a diverse team and guests.

Requirements

• Ability to take written and verbal direction.
• Ability to speak and read English clearly.
• Ability to relate to the public warmly and provide a hospitable environment.
• Attention to detail and ability to handle multiple tasks efficiently and simultaneously.
• Thorough knowledge of Drury Hotels’ guest-services policies and procedures.
• Ability to handle money, make change, and use office machines.
• Willingness and ability to work alone as scheduled.

Responsibilities

• Check guests in and out and perform other front-desk functions.
• Promote sales-related programs and maintain guest records.
• Handle cash and perform related transactions.
• Audit the previous day’s receipts, verify and balance entries, run reports, and confirm information accuracy.
• Assist with breakfast setup, which may include food preparation, service, and cleaning.
• Help ensure guest safety and security during overnight hours.
• Respond promptly and efficiently to guest inquiries, requests, and complaints.
• Maintain the front-desk lobby area in a clean and organized manner.
• Follow hotel safety and security rules and instructions.
• Contribute to a positive work environment for team members and guests.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, separate from base salary.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Mentorship, cross-training, development plans, and management training.
• Medical, dental, vision, prescription, life, and disability coverage.
• Team Member Assistance Program.
• Company-matched 401(k).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed