Night Auditor

IHG•GA, GA

21d

About The Position

This position performs night audit operations to maintain financial controls and ensure compliance with hotel standards. It also supports front desk guest service, payment collection, end-of-day accounting, and accurate preparation and distribution of reports. The role handles guest problems within its authority, including complaints and billing discrepancies, and alerts the Director of Finance to missed revenue or improper postings. The position is part of InterContinental Hotels & Resorts, an IHG luxury hotel brand focused on welcoming, caring for, recognising, and respecting guests and colleagues. The brand describes its work as creating inspiring experiences for people seeking a richer perspective on the world.

Requirements

Full knowledge of accounting operations.
Excellent oral and written communication skills.
Computer literacy.
Exceptional attention to detail.
Warm, personable, and energetic demeanor with a professional and pleasant telephone manner.

Nice To Haves

Strong proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Experience with Delphi, Lanyon, and Opera hotel automation systems.

Responsibilities

Follow cash-handling procedures established by the accounting department.
Ensure property receipts are recorded and reported accurately and on time.
Maintain front desk guest-service standards.
Resolve guest-related problems within the scope of authority, including complaints and billing discrepancies.
Collect payment at check-out and provide change as needed.
Perform end-of-day front desk and night audit functions, including reviewing cashier audits, balancing credit card postings to the computer system, maintaining daily computer database integrity, and auditing master bills.
Complete express check-out promptly and issue materials to security for delivery.
Review cashier audits for accuracy and generate related reports and journal entries.
Print and review master bills for accurate postings; compare them with the daily event order and notify the Director of Finance of missed revenue or improper postings.
Prepare, balance, post, and distribute required daily reports.