Night Auditor

Travelodge Sharon Springs KS•Sharon Springs, KS
•Onsite

About The Position

Hospitality Management Corporation (HMC) is a Dallas-based privately held provider of management solutions and hospitality industry services. We are currently searching for a Night Auditor/Front Desk Agent for the TRAVELODGE/PENNY'S DINER OF SHARON SPRINGS, KS. HMC believes that a company is only as strong as its team members and encourages them to push themselves, providing the resources to ensure success. We offer a fun work environment, recognize efforts, reward results, and provide a great benefits package, including an industry-leading 401K and promotional opportunities with a growing company.

Requirements

  • Proven experience as a Night Auditor or in a similar hospitality role
  • Strong customer service and communication skills
  • Excellent math and problem-solving abilities
  • Proficient in Microsoft Office and hotel reservation systems
  • Detail-oriented with strong multitasking and time management skills
  • Ability to stay calm and professional under pressure
  • Available to work overnight shifts
  • High School diploma or equivalent required
  • Stable work history required

Responsibilities

  • Check in guests, answer phones and take reservations
  • Respond to guest complaints, requests and emergencies
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audits
  • Handle guest check-ins, check-outs, room assignments, and special requests
  • Take, modify, and cancel reservations according to hotel policies
  • Follow proper credit and cash handling procedures
  • Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions
  • Maintain key inventory and request re-keying as needed
  • Verify accuracy of guest registration and payment details
  • Perform additional duties as assigned by the General Manager

Benefits

  • Industry leading 401K
  • Promotional opportunities with a growing company
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