Night Auditor

Peachtree Group Hospitality Management•Alpharetta, GA

14d

About The Position

The Night Auditor completes nightly audit functions while delivering exceptional guest service at the hotel front desk. During the overnight shift, the role also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries. The Night Auditor is expected to prioritize guest security and help maintain a safe, clean, and friendly work environment.

Responsibilities

Count cash and maintain the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
Review the front desk log for problems, special requests, and other relevant information.
Greet and register guests, assign rooms, and process guest registrations, including collecting payment.
Prepare express checkout folios and maintain room status inventory.
Communicate pertinent shift information to the Front Office Manager, General Manager, and other desk staff, and pass information to the following shift to support a smooth transition.
Maintain and clean the lobby and bathroom as needed.
Work with hotel departments to provide high-quality customer service.
Answer inquiries about hotel services, guest registration, shopping, dining, entertainment, and travel directions; explain in-room and hotel features.
Complete required shift paperwork and daily night audit reports.
Perform other duties as assigned by management.