Resort Night Auditor

Hilton Grand Vacations•Hollister, MO
•Onsite

About The Position

The Night Auditor supports Front Office operations as the overnight guest service agent at Paradise Point Resort. The role audits, posts, and balances daily transactions, helping maintain exceptional guest service and financial accuracy. The Night Auditor also handles guest check-in and check-out, cashiering, and other duties as directed by leadership.

Requirements

  • High school diploma or GED.
  • One year of auditing experience.
  • One year of Front Desk experience.
  • Previous cash-handling experience.
  • Anticipates customer needs and considers how work affects them.
  • Builds confidence through honest and dependable interactions.
  • Able to adapt to a variety of shifts, including weekends and holidays.

Responsibilities

  • Follow audit procedures to balance daily revenue and expense transactions.
  • Identify causes of out-of-balance situations, produce management reports, correct errors, and help prevent their recurrence.
  • Ensure charges are posted to the correct guest folio or master account and balanced against supporting documentation.
  • Reconcile charges to the general ledger, prepare backup files, close out the shift and business day in the reservation system, and prepare the system for the next day.
  • Manage cash funds and daily shift deposits accurately; compile and file daily revenue reports.
  • Perform Front Desk duties, including check-in, check-out, and cashier procedures.
  • Assist with other departmental duties as directed by leadership.

Benefits

  • Medical, dental, and vision coverage beginning on the first day of work.
  • Recognition programs and rewards.
  • Travel discounts program.
  • Paid vacation and paid sick days.
  • Employee Assistance Program supporting physical and mental wellbeing.
  • 401(k) program with company match.
  • Tuition reimbursement programs.
  • Employee stock purchase program.
  • Learning and advancement opportunities.
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