Night Auditor

Hersha Hospitality Management LP•New York, NY

17d

About The Position

The Night Auditor balances revenue and settles accounts nightly, maintains files, and resets the system for the next day of operations while also performing Guest Service Agent tasks and duties. The role includes bookkeeping and nightly audits, guest check-in and check-out, and providing guest service. The Night Auditor works to support guest satisfaction and follows safe work practices.

Requirements

Previous night audit or accounting experience, or equivalent training, is required.
Computer knowledge, including Excel, and arithmetic skills are required.

Nice To Haves

A high school diploma or equivalent is preferred.
FSD is a plus and is required within 90 days of employment.

Responsibilities

Perform bookkeeping activities, including balancing accounts and conducting nightly audits.
Keep records of room availability and guests’ accounts, manually or using computers.
Prepare and distribute daily reports.
Audit and reconcile cashiers.
Audit, reconcile, consolidate, and transmit credit cards on a timely basis.
Input and update financial information in the BRAINS network.
Check guests in and out and perform Guest Service Agent tasks.
Respond to guest inquiries and resolve complaints.
Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits and wear protective safety equipment.
Perform other duties as requested by management.