Night Auditor

24-7 Hotel Management•Nashville, TN

68d•$16 - $18•Onsite

About The Position

The Night Auditor is expected to provide excellent customer service to all guest they encounter. Excellent service requires offering Ultimate Service with a smile and promoting the brand standards we are known for – uncompromised service with a focus on guest satisfaction. This position is responsible for the ensuring all guest-related financials are accurately entered and accounted for, reporting this information up the chain, and making corrections as necessary.

Requirements

Complete all brand required training
Complete all required Safety & Health training

Nice To Haves

Opportunity for advancement
Training & development

Responsibilities

Complete all brand required training
Complete all required Safety & Health training
On a daily basis, perform all audit procedures as set forth by the Hotel and company
Verify the status of all wake-up call requests and ensure they are properly handled
Balance all cash receipts and work performed during the audit shift
Make deposits of cash
Prepare the front office for the 'A' shift and reset day's business
Act as a Guest Service representative and manager on duty during the evening hours
Act as PBX operator during the audit shift
Attend and actively participate in all front office meetings
Participate in all training and cross training programs
Take the initiative to greet guests in a friendly and warm manner
Perform any job-related duties as requested by supervisor