Night Auditor

Peachtree Group Hospitality Management • Florence, KY

7d

About The Position

The Night Auditor completes nightly audit functions while providing exceptional guest service at the hotel’s front desk. During the overnight shift, the role also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries. The Night Auditor supports guest security and helps maintain a safe, clean, and friendly work environment.

Responsibilities

• Complete nightly audit functions, required shift paperwork, and daily night audit reports.
• Count cash and maintain the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Review the front desk log for problems, special requests, and other pertinent information.
• Greet, register, and assign rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate pertinent shift information to the Front Office Manager, General Manager, and other desk staff.
• Communicate relevant information to the following shift to ensure a smooth transition.
• Maintain and clean the lobby and bathroom as needed.
• Work closely with hotel departments to provide high-quality customer service.
• Answer inquiries about hotel services, guest registration, shopping, dining, entertainment, and travel directions; explain in-room and hotel features.
• Perform other duties as assigned by management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• 401(k) retirement match
• Paid holidays
• Paid time off
• Employee Assistance Program and Fund

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed